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CITIC Telecom CPC Wins IT Europa Channel Awards for Best Remote Management Solution of the Year

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CITIC Telecom CPC Wins IT Europa Channel Awards for Best Remote Management Solution of the Year

CITIC Telecom CPC Wins IT Europa Channel Awards for Best Remote Management Solution of the Year

In an era where remote work and digital transformation have become the norm, the ability to effectively manage IT infrastructure remotely has become paramount. CITIC Telecom CPC, a leading global-local intelligent DICT service provider, has been recognized for its outstanding achievement in this domain. We recently secured the prestigious IT Europa Channel Award for the “Best Remote Management Solution of the Year”. This accolade serves as a testament to our commitment to delivering innovative and reliable remote management solutions that empower businesses worldwide. The IT Europa Channel Awards recognise outstanding organisations from across the IT industry that can demonstrate their ability to deliver successful outcomes for their partners and customers.

The pandemic accelerated remote work as the prevalent model for many organizations, highlighted the need for robust remote management solutions that enable seamless connectivity, security, and collaboration. CITIC Telecom CPC recognized this evolving landscape and proactively developed cutting-edge award-winning remote management solutions, AI-AR Remote Hand, as an Intelligent Remote Operation to address the unique challenges faced by businesses in various industries across the globe.

Streamlining operations for success with AI-AR Remote Hand Service

CITIC Telecom CPC’s AI-AR Remote Hand service stands out in the industry due to its advanced features and unparalleled performance. In the daily operations and maintenance scenario of the data center, the remote management solution boosts field operations productivity, simplifies complex workflows, and shortens maintenance time, exceeding customer expectations. 

To further create unprecedented business value, CITIC Telecom CPC utilizes self-developed machine learning (ML) model by integrating virtual, big data, Artificial Intelligence (AI), and physical data into the heads-up display of the Augmented Reality (AR) Glasses.

The remote management solution empowers businesses to streamline operations and optimize resource allocation. With centralized control and monitoring capabilities, organizations can remotely manage any asset, troubleshoot issues, and deploy software updates. This significantly reduces downtime, minimizes the need for on-site interventions, provides effective management of resources, and enables IT teams to focus on more strategic tasks, ultimately boosting productivity and efficiency. AI-AR Remote Hand also helps to save energy and effort – in both travelling and legacy equipment replacement by reducing the number of miles travelled, reducing CO2 emissions through it. At the same time, it can also enhance staff protection and human safety in this post-pandemic future. By leveraging advanced technologies in an innovative way, CITIC Telecom CPC demonstrates its ability to deliver tailor-made solutions that cater to the specific needs of its enterprise customers.

Global Recognition for Innovation and Service Excellence

CITIC Telecom CPC's winning at the IT Europa Channel Awards is a testament to our expertise and commitment to innovation. With our comprehensive portfolio of managed services, we empower organizations to optimize their IT operations, ensure business continuity, and streamline remote workforce management, driving the success of businesses across different industries and regions. We remain at the forefront of the digital revolution, providing organizations with the tools they need to navigate the challenges and embrace the opportunities presented by the modern era of work. 

To learn more about our AI-AR Remote Hand Solution, please click here.
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