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CITIC Telecom CPC’s Secure Remote Desktop Solution

CITIC Telecom CPC offers secure remote desktop solution through encrypted channels, therefore, you can avoid your session being viewed or hacked by unauthorized third parties.

Overall speaking, a secure remote desktop is safer than other remote access solutions such as virtual network computing since the entire session is encrypted in the secure remote desktop.

To ensure the best secure remote desktop connection, CITIC Telecom CPC is backed by a team of experienced experts who are able to provide time-critical support. More importantly, the secure remote desktop does not require installation or centralized management, enterprises can easily streamline the connection process to secure remote desktop protocol and prevent the exposure of listening ports to the internet.

Definition of Secure Remote Access Solution

Secure remote access solution is a collection of security practices and solutions meant to prevent unwanted access to a company's digital assets and the loss of critical information.

For example, VPN, multi-factor authentication and endpoint protection are some commonly-used methods in secure remote desktop and secure remote access solutions.

Why Secure Remote Access Solution?

Demand for secure remote access solutions is on the rise since there has been a surge in the number of remote employees during the pandemic. Below are the reasons why businesses need secure remote access solution:

  1. Access in anywhere and anytime
    With the proper secure remote access solution, users can access the same degree of highly secure access at work. Depending on their roles and responsibilities, the access controls of secure remote access solution might grant users access to specific programs and data.

  2. Strong endpoint security
    Secure remote access solution is useless unless the endpoints are also secured. Protection for computers, tablets, and smartphones is critical as users increasingly rely on many devices to complete their tasks. Employee-owned devices should also have access to the same endpoint security features as those provided by the company’s secure remote desktop.

  3. Safe and reliable network access
    Businesses utilize many web-based and internet-focused apps as part of their IT infrastructure. As a result, users need to be protected whenever they connect to the internet. When using a secure remote access solution, users must be protected from web-based malware threats such as ransomware and phishing assaults.

TrueCONNECT™ Remote is the remote access solution for mobile commuters especially the “road warriors”, frequent travelers and satellite office staff to access their corporate network remotely, securely and conveniently. With TrueCONNECT™ Remote, mobile commuters can link securely to their corporate network resources or applications via Internet as if they are accessing their corporate LAN inside their company premises.

Access to corporate database is sensitive and mission critical. As a fully managed remote access solution, TrueCONNECT™ Remote adopts IPSec or SSL encryption standards and provide tamperproof protection for information transmitted over the Internet. Through the intuitive web-based account management interfaces, corporate administrators can keep track of and monitor individual users’ access logs anytime, thus providing enterprises with higher manageability.

TrueCONNECT™ Remote Network Diagram

TrueCONNECT™ Remote Network Diagram

Enhanced Identity Authentication with Two-Factor User Authentication

One of the most important parts of our commitment is to keep your business information secure.  Our remote access solution, TrueCONNECT™ Remote puts extra effort into shielding your business from data tampering and information security risks.

CITIC Telecom CPC introduces Two-Factor User Authentication to further safeguard your information as you use our remote access solution, TrueCONNECT™ Remote. User Authentication combines the password set by the customer with the dynamic password of the mobile device (smart phones, tablets, etc.) to authenticate.

Enhanced efficiency with Smart Central Gateway

CITIC Telecom CPC introduces Smart Central Gateway to ensure network connection quality as you use our remote access solution, TrueCONNECT™ Remote.

Smart Central Gateway will automatically select the closest to the users which the best connection, save users time and to ensure high customer service level.


    • Can be used in conjunction with TrueCONNECT™  Premium & TrueCONNECT™ Express services
    • IPSec or SSL encryption options available
    • Independent of Internet access means: xDSL, wired and wireless technology
    • Increase security and reliability of customer accounts

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