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I acceptAvaleht > Infomaterjalid > Blogi
2024-08-16
TehisintellektArukas innovatsioon

According to Gartner, enterprise spending on Artificial Intelligence (AI) applications is projected to surge from $124 billion in 2022 to $297 billion by 2027 worldwide. AI applications are expected to be widely used in marketing, product design, and customer service, reflecting trends toward more personalized and efficient operations. One of the reasons for the rapid growth of AI applications is the fact that software vendors integrate AI into existing or future services to enhance their service capabilities, as stated by Gartner. These trends reflect that AI has become an indispensable core element in business operations, and its momentum is unstoppable.
Recognizing AI as a global megatrend, CITIC Telecom CPC has long been actively exploring innovative AI possibilities. Leveraging over 20 years of customer-centric experience, extensive service scenarios across industries, and expertise in networking, cybersecurity, and cloud computing, we introduced the forward-looking ICT-MiiND strategy in 2021. The "ii" in ICT-MiiND symbolizes our core values – “Innovation” and “Intelligence”. Committed to realizing “AI+” capabilities, we strive to open up possibilities for all industries, fostering innovation and maximizing productivity.
ICT-MiiND enhances CITIC Telecom CPC's ICT service capabilities through AI, innovative technologies, Intelligence, smart learning and infrastructure. By integrating a full stack of service data into the ICT service platform, it enables the application of these capabilities across various business scenarios. This integration empowers enterprises to optimize IT service performance in network management, cybersecurity, cloud applications, and data center operations and maintenance through AI and algorithms. By implementing the “AI+” concept, we assist enterprises in addressing challenges such as high costs and investments, successfully embarking on a digital transformation journey.
The application scenarios of AI continue to expand, becoming an important strategy for enterprises to pursue core development goals. In addition to integrating AI into various ICT services, AI+ application scenarios are also flourishing.
With Generative AI (GenAI) sweeping the globe, enterprises of all sizes across industries are actively applying AI into their operations. Taking the retail industry as example, GenAI chatbots can respond to customers naturally, offering curated services through personalized conversations, thereby achieving customer service automation. Not only it can greatly enhance customer experience but also brings more efficient and precise operations to enterprises, accelerating business growth.
The powerful algorithmic capabilities of AI enable the realization of emerging industries such as the low-altitude economy, promoting the development of new productivity paradigms. AI not only makes drones smarter but also helps achieve intelligent traffic management in low-altitude domains, optimizing airspace utilization while improving operational efficiency and safety. The application of AI technology can bring unprecedented opportunities and challenges to the transportation and logistics industries.
For enterprises pursuing ESG (Environmental, Social, and Governance) compliance and sustainable development, AI is indispensable. Through innovative AI technologies, enterprises can improve operational efficiency, optimize business performance, and bolster corporate governance while achieving sustainable development goals.
To seize AI trends, develop the low-altitude economy, and achieve sustainable development, enterprises need to formulate comprehensive strategies and effectively harness a range of emerging technologies to enhance operational efficiency and competitiveness. However, they will also encounter challenges spanning various domains. Leveraging global ICT resources, infrastructure, expertise, visionary leadership, and teams equipped with robust scientific research capability in data science and innovative technologies and applications, CITIC Telecom CPC is committed to breaking technological boundaries by upholding the motto "Innovation Never Stops". We infus "Cloud, Network, Data, and Security" with innovative “AI+” capabilities to transform conventional services, accelerating digitalization for enterprises to unlock possibilities in the dynamic digital economy landscape.
For inquiries regarding our solutions, please feel free to consult our team of experts.
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