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Generally, security incidents occur without warning. Even in the case of discovery, an organization might not have sufficient resources or knowledge to effectively handle and neutralize the attack, resulting in great and sustained damage.

CITIC Telecom CPC’s Security Incident Response (IR) is a rapid response service with a 24x7x365 highly trained security team to promptly take professional action to investigate and remediate attacks on behalf of the customer. A subsequent detailed “Post Incident Report” will be furnished when the situation has been resolved.

Incident Response Solution Diagram

Incident Response Solution Diagram

Highlights
    • 24x7x365 Dedicated Incident Response Team promptly handles security incident investigation, remediation planning and attack mitigation
    • Memory and hard disk forensics with detailed report on methodology and findings, for presentation to management or legal purposes
    • Detailed “Post Incident Report” including root cause analysis, procedural review, learnings and insights, recommendations for improvement
    • Adaptive Response Framework for initiating automated workflows
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