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From Technology Empowerment to Data Empowerment
從技術賦能到數據賦能
To fully embrace the global digitalization era, CITIC Telecom CPC has crafted a visionary blueprint for the future, ICT-MiiND. This framework seamlessly integrates an "innovative" tech stack, algorithm and big data into the ICT service platform, spanning across "Cloud, Network, Security", bolstering the element of "intelligence" through cutting-edge AI technology and AIOps modules.
Entering intelligent data analytics, AI analytics, and intelligent innovation—technologies that transform raw data into actionable insights and fuel growth. CITIC Telecom CPC stands at the forefront of this revolution, offering cutting-edge data analysis tools and intelligence analytics solutions tailored for Hong Kong enterprises.
Combining advanced algorithms, machine learning (ML), and automation to analyze vast datasets. It uncovers hidden patterns, predicts trends, and provides real-time insights—turning data into a strategic asset.
Uses artificial intelligence to automate data processing, generate predictive models, and deliver prescriptive recommendations. Think of it as a "smart assistant" that learns from data to optimize decisions.
Software platforms that collect, clean, visualize, and interpret data. These tools simplify complex datasets into user-friendly dashboards and reports.
Focuses on extracting strategic insights for risk management, fraud detection, and market forecasting. It’s the "brain" behind proactive decision-making.
The application of AI, IoT, and big data to create breakthrough solutions—from smart supply chains to personalized customer experiences.
Hong Kong’s unique challenges—high operational costs, stringent regulations, and global competition—demand smarter approaches. Data analysis tools use the advantage of intelligent data analytics to deliver value:
By automating repetitive tasks such as financial reporting or inventory management, organizations can boost efficiency; leveraging AI analytics allows for enhanced customer experiences through personalized marketing campaigns and the prediction of buying behavior; real-time intelligence analytics help mitigate risks by enabling early fraud detection; and finally, companies can drive innovation by developing data-driven products and services more quickly than their competitors.
For example, a retail chain could use intelligent data analytics to optimize stock levels across Hong Kong stores, while a logistics firm might deploy AI analytics to predict delivery delays caused by traffic.
AI+ Industries
AI Databank
AI Pentest
Cyber Threat Intelligence Platform
AIGC-Blockchain Integrated Solutions

2019Cooperating with ASTRI to develop next-gen AR-powered operations and maintenance technology
3 AI-enabled R&D initiatives
CITIC Telecom CPC's Innovative Research & Development Team excels in pioneering patented AI innovations, seamlessly integrating data analytics with cutting-edge AI solutions to secure prestigious awards in competitive arenas and drive enterprise digital transformation.
Building upon our robust "Cloud, Network, Security" foundation, these patented AI innovations enhance our ICT product portfolio and shape the future of AI applications in profound and impactful ways.

31Granted Patents 14Pending Patents
To fully embrace the global digitalization era, CITIC Telecom CPC has crafted a visionary blueprint for the future, ICT-MiiND. This framework seamlessly integrates an "innovative" tech stack, algorithm and big data into the ICT service platform, spanning across "Cloud, Network, Security", bolstering the element of "intelligence" through cutting-edge AI technology and AIOps modules.
Innovation Never Stops. Our seasoned data science and analytics professionals leverage emerging technologies like AI, AR, Blockchain, and IoT to spearhead diverse intelligent solutions (+AI). Building on this foundation, we apply advanced intelligent data analytics to reshape digital operations across various industries (AI+), accelerating the shift from technology empowerment to data empowerment.
IoT
AR
VR
Computer
Blockchain
COR
Empowered by Technology and leveraging 20+ years of expertise, we specialize in collecting and integrating high-quality training data. By empowering data evolution, we ensure the gathered diverse data types (voice, video, image, etc.) are both rich and representative, supporting complex AI projects with unique scenarios.

Counting on Technology, our AI-powered datahouse offers efficient and scalable data storage, supporting a variety of AI applications and diverse data sources. Through driving data, the datahouse facilitates fast, compliant, and precise data analysis for intelligent decision-making.

Benefiting from technology, we go beyond traditional data governance, implementing a robust framework to manage data collection, storage, and analysis, mitigating risks like data breaches and accountability in AI operations. Leveraging data, we prioritize AI model transparency and fairness, maintaining high governance standards throughout the data lifecycle.

Harnessing technology, we utilize multiple patented machine learning techniques, including large language models (LLMs) and natural language processing (NLP), to develop unique algorithms and statistical models. Empowered by data, these models uncover hidden patterns, trends, and insights.

Tapping into technology, we combine patented algorithms and award-winning AI development capabilities to enable rapid deployment of industry-specific large model applications. Empowered by data, we deliver customized solutions that meet the unique data intelligence needs of diverse industries.
In today's data-driven business environment, AI is rapidly evolving from a technology-empowered (+AI) model to a revolutionary data-empowered (AI+) model. This shift goes beyond simply incorporating AI technologies, it represents a fundamental change in how organizations leverage data for deeper insights and informed decision-making.
At the forefront of the AI+ revolution, CITIC Telecom CPC's data science and analytics team leverages decades of ICT and industry expertise to develop a suite of award-winning AI+ solutions, deepening AI integration across diverse sectors. Powered by innovative algorithms, big data platforms, and intelligent analytics, we drive intelligent projects from "large model development" to "industry-specific deployments", empowering businesses across industries to reshape decision-making, foster innovative ecosystems, and unlock new possibilities.
As the global manufacturing industry is booming rapidly, the integration with different new technologies is accelerating. Powered by AI, enterprises actively deploy multiple AI tools, diverse application scenarios and big data to build an innovative digital and intelligence ecosystem. Industry chain not only enhances production efficiency and quality, but also responds to changes efficiently through digital planning and intelligent analysis, and also devises more precise future operations plans. AI-driven data security solutions provide enterprises with instant responses to security threats, enhanced data and cyber security, secure and intelligent manufacturing environment, elevating intelligent production to a new level.
Use case: CITIC Dicastal, the first lighthouse factory in the global aluminum wheel industry, paved the way for its transformation journey with pivotal support from CITIC Telecom CPC and its subsidiary China Entercom in establishing a secure, efficient and fast data highway. This initiative enabled seamless connectivity among its global factories and significantly enhanced its digital and intelligent operational management capabilities. Leveraging its industry expertise, insights and technical knowledges, CITIC Telecom CPC's Innovation team empowered CITIC Dicastal to overcome networking and security challenges across various application scenario, including AI-driven manufacturing, process optimization, R&D design, operational decision-making, green and low-carbon initiatives, facilitating to build a "Vertical Industry Big Model of Aluminum Automobile Parts", enhancing production efficiency and intelligence. CITIC Telecom CPC's "AI+ Cloud, Network, Security" not only empowers the intelligent enhancement of CITIC Dicastal's entire industry chain but also reinforces its "AI+ Security" capabilities, refines real-time response alerts and develops interconnection across global factories while effectively monitoring information security threats. These initiatives strengthen the cornerstone of information security, forging a new era for the "Lighting House".
Demand forecasting is the most important part of the digital and intelligent transformation of an enterprise's supply chain. CITIC Telecom CPC's "Intelligent Order Demand Forecasting Solution" utilizes AI technology to predict complex and fragmented materials, improving the forecasting accuracy of order demand for vehicle models, and dynamically adjusting materials and production capacity planning.
Use case: A multi-national automobile parts supplier operates in 29 countries and regions, and serves various well-known automobile brands around the world. CITIC Telecom CPC’s "Intelligent Order Forecast Solution" enables customers to increase forecast accuracy to over 80%, optimize supply chain management, and achieve cost reduction and efficiency improvement.
The retail industry is undergoing a large-scale implementation of AI applications. CITIC Telecom CPC's "Cloud, Network, Intelligence, Security" integrated platform help enterprises build a secure, efficient and flexible digital infrastructure, enhance network transmission, information security, cloud computing resources and AI platform capabilities through dynamic perception, predictions and intelligent alerts for networks and applications. Harnessing AI technology and data analysis, we facilitate enterprises in expediting their digital transformation. By enhancing traditional workflow designs with scenario templates like customer service management, R&D evaluation, and marketing reports, strategically utilize big data to reinvent business to seize market opportunities.
Use case: A world-renowned cosmetics retail brand has been committed to scientific research and innovation for many years. CITIC Telecom CPC's "AI+ Cloud, Network, Security" integrated platform helps to build a secure, efficient and flexible digital infrastructure. The dynamic perception of networks and applications, predictions and intelligent alerts for networks and applications assist the cosmetics retail brand to realize the values of "In Shanghai, For China, and Connect the World" to meet the needs of consumers in mainland China and around the world.
CITIC Telecom CPC leverages AI+ innovation capabilities to create a "Network and Information Security Threats Identification Algorithm Model". Leveraging Natural Language Processing (NLP), algorithm models and innovative technical architecture, an "AI+ telecommunications industry" application platform is created. The platform uses large AI security industry models to learn and identify scams as well as the patterns and characteristics of fraudulent calls. A repetitive learning and training cycle, integrated deep learning capability, on a large amount of known scams and fraudulent calls data is conducted to automatically identify new suspicious calls in the network immediately, greatly improving the accuracy of analysis and interception, and generating values for the society.
Use case: Developed by CITIC Telecom, "AI+ Digital and Intelligent Cross-border Mobile Network Security Service Platform" project has won multiple distinguished awards in the market. The project utilizes Voice/Signaling/SMS firewall interception to help major telecommunications service providers, mobile service operators and enterprise sector to enable real-time alerts and interception of illegal and fraudulent Voice/SMS messages. The cloud-based platform can be utilized in local and cross-border cross-network scenarios to identify SMS messages from international countries to mainland China and inter-country communications. The solution effectively helps citizens identify registered SMS senders to stop fraudsters from sending scam SMS messages masquerading as other companies or organizations.
AI technology is widely applied in digital healthcare aspect.
For e-medical records, AI can multimodally organize and understand doctor-patient dialogues, enhancing the efficiency of medical record-keeping. Simultaneously, AI analyzes historical medical records to better understand patients' basic information and past medication histories.
In terms of medical resource management, AI algorithms accelerate the collection, processing, and exchange of hospital information, medication inventory, and patient conditions, facilitating the allocation of medical resources and enhancing the efficiency of responding to public health incidents.
In remote healthcare, AR technology breaks spatial barriers, benefiting postoperative tracking and chronic disease treatment. By integrating AI technology, healthcare institutions can enhance the efficiency of medical information processing, accelerate digital transformation, and drive the development of the entire industry.
AI enhances architectural design, boosting quality and efficiency
AI optimizes design by efficiently generating solutions, boosting productivity, and reducing costs through deep learning from vast data and images. It draws insights from multiple excellent design cases to rapidly generate various design options, offering designers multiple choices.
At the initial design stage, AI can use algorithms to quickly optimize the layout of floor plans, saving building space, streamlining architectural flow, and reducing construction costs.
At the construction design stage, AI boosts collaboration efficiency. BIM+AI aids inter-departmental cooperation, streamlining communication among architectural, structural, and MEP disciplines

AI-driven techniques to bypass security devices
24x7 automated operations
Effortless platform for routine task scheduling
Lightweight internal vulnerability scanner

Integrated data from various business systems for management, reporting, and advanced analytics
Conversational interaction and data retrieval powered by LLM and NLP technologies
Data visualizations to support data-driven decision-making

Full-lifecycle risk control for large language model applications
Customizable security policies to meet specific compliance needs
Enterprise-ready deployment with broad model compatibility and scalable deployment

Reduce processing time by 95%
Guaranteed 100% data integrity and authenticity
Agile and compliant workflows

"Facial Recognition" for malware
Reinventing the "Seeing is Believing" security model
Featuring patented AI algorithm "System and Method for Detecting Malware"
10-100x faster malware detection

A comprehensive business knowledge base powered by deep learning, large language models, and patented AI algorithms
Intelligent data analysis, alerts, and dynamic predictions through optimized computing resources and cross-dimensional training
A ready-to-use algorithm platform for visualizing data analysis and insights
To fully embrace this global digitalization era and excel as one of the world’s most pioneering service providers, CITIC Telecom CPC has created a guiding framework for the future. We call it ICT-MiiND.
By infusing innovation and intelligence, with smart learning and infrastructure resources, ICT-MiiND has integrated a full stack of services data onto our ICT platform, resulting in advanced new capabilities.
ICT-MiiND is supported by our extensive global experience, decades of business know-how and dedicated R&D capabilities. Through ICT-MiiND, we developed our cutting-edge AIOps (Artificial Intelligence for IT Operations) Platform that is integrated with latest technologies – such as Big Data, AI, AR, IoT and Blockchain, underpinning a new era of smarter enterprise IT service management.





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2025.08.04
Cybersecurity
Our latest blog explores the enterprise data security and compliance risks associated with AI implementation, including sensitive data leaks, prompt injection attacks, and the generation of harmful content. It positions AI Guardrail as the critical solution, facilitating real-time threat blocking, content filtering, and audit support through AI input/output governance, semantic analysis, knowledge base integration, and continuous monitoring. This enables safe, compliant AI deployment while safeguarding data security.
2025.06.18
Cybersecurity
We have made a significant impact at this year’s Tech Fest Summit, exploring the future of cybersecurity and AI with global tech leaders. Our Digital Strategy Officer (Information & Cybersecurity), Edman Tam, underscored enterprises' need to integrate AI into security operations, enabling faster detection, response, and recovery from evolving cyber threats. Read the blog to learn more.
2025.05.30
Cybersecurity
While AI promises automation and innovation, data mining and data governance are here to support AI with rich and precise data for its accuracy and reliability.
2025.05.06
Cybersecurity
CITIC Telecom CPC continues the "Exploring CITIC Telecom CPC DataHOUSE™ Data Center" initiative, recently welcoming students from the Management Science and Information Management Programme of Hang Seng University of Hong Kong. The event offered an immersive exploration of artificial intelligence (AI), data center, and data security.
2025.03.17
Cybersecurity
GenAI empowers industries. Ensuring security and compliance, and ethical use of AI-generated content is critical. CITIC Telecom CPC's AI Guardrail enables real-time monitoring and misuse prevention, empowering businesses to innovate safely while safeguarding reputation and data.
2025.03.07
Cybersecurity
This article will explore AI Databank, a solution that integrates cutting-edge technologies such as big data platforms, artificial intelligence (AI), large language models (LLM), and generative AI. It will also share various application scenarios across different industries, helping enterprises to secure long-term competitive advantages.
2025.02.21
Cybersecurity
This article explores how CITIC Telecom CPC leverages generative AI technologies like DeepSeek to strengthen SOC capabilities, enabling enterprises to swiftly respond to increasingly complex AI-driven cyberattacks, thereby ensuring data and enterprise security.
2025.01.24
Cybersecurity
AI Pentest strengthens AI security, bridges traditional testing gaps, and fulfills industry needs, empowering enterprises to enhance defenses and protect data.
2025.01.17
Cybersecurity
The last "AI Red/Blue Gamification Experience" in 2024 has successfully concluded! IT leaders and cybersecurity experts from different industries participated in an immersive gamification experience, assisting them in developing comprehensive cybersecurity strategies and deepening their understanding of AI solutions. Moreover, a cybersecurity expert was invited to deconstruct current popular attack methods and share 2025's cybersecurity trends.
2024.12.18
Cybersecurity
Gabriel Shui, Director of Digital Intelligence Business Development at CITIC Telecom shared during CPC’s Solutions Day 2024 about the award-winning anti-fraud solutions for both the SMS and voice call realm, and also the capabilities of the AI-powered solutions, fortifying defenses against fraudulent activities for partners, operators, customers and the general public.
2024.11.22
Cybersecurity
Themed "From +AI to AI+", the recently concluded CPC Solutions Day 2024 captivated the audience, garnering an enthusiastic response. Two pivotal keynote presentations addressed by CITIC Telecom CPC illuminated the transition from technology empowerment (+AI) to data empowerment (AI+), complemented by deep dives into analytics and approaches for unleashing business innovation potential.
2024.09.27
Cybersecurity
The impact of AI technology will become increasingly significant in the future. Leveraging AI tools and applications effectively can help derive greater value from current solutions, making those solutions attain enhanced intelligence and efficiency. This blog will explore how to integrate AI's powerful capabilities into cloud computing, networks, cybersecurity, and data centers. It will also discuss various benefits it can bring to enterprises.
2024.09.13
Cybersecurity
CITIC Telecom CPC developed the revolutionary AI Databank solution to empower enterprises in addressing the pressing need for efficient data management, accurate analysis, and fast report generation in today's rapidly evolving business landscape.
2024.09.09
Cybersecurity
We were honored to invite WTIA and its members to participate in our “Exploring CITIC Telecom CPC DataHOUSE™ Cloud Data Center" event. At this event, participants had the privilege of touring our world-class data center and delving into the operations of our Security Operations Centers (SOCs) to gain insights into how TrustCSI™ 3.0 strengthens enterprise cybersecurity. Furthermore, participants had the opportunity to experience the "AI-AR Remote Hand" solution to comprehend how innovative technologies optimize remote operations and maintenance, collaboration, and management.
2024.08.23
Cybersecurity
This blog will delve into the essential prerequisites, technologies, and supportive measures for developing the low-altitude economy. We will also explore various application scenarios across different industries to assist enterprises in accelerating digital transformation, creating limitless new possibilities.
2024.08.16
Cybersecurity
This blog will explore various AI+ application scenarios, and how AI can optimize the performance of IT services such as network, cybersecurity, cloud applications, and data center operations and maintenance, assisting enterprises successfully embark on a digital transformation journey.
2024.07.10
Cybersecurity
CITIC Telecom CPC recently organized two “AI Red/Blue Gamification Experience” events aimed at assisting enterprises across all industries in strengthening cybersecurity measures and strategies. Experts were invited to share the latest cybersecurity trends and showcase highly flexible cybersecurity solutions. The events provided immersive attack and defense simulation experiences, featuring attack scenarios tailored for different industries to understand the cyber kill chain.
2024.05.31
Cybersecurity
We have hosted the "AI is a Double-edged Sword" customer event, featuring a Fireside Chat session with three innovative companies, Pretech, Swapify, and UNCLE2 shared insights on AI applications and their strategies for standing out in the industry. Security experts from CITIC Telecom CPC and Palo Alto Networks also discussed how hackers utilize AI to enhance their attack capabilities and shared how AI can strengthen cybersecurity defenses.
2024.05.03
Cybersecurity
CITIC Telecom CPC, together with its ecosystem partner Green Radar, organized the "Embracing Intelligent Operations cum AI-infused Tea Workshop" event, immersing customers to explore the BARN Space, indulging in tea-tasting experiences while delving into how intelligent technologies are transforming the traditional tea industry. The sharing sessions covered the major trends in multi-cloud applications and strategies, as well as how Privileged Access Management (PAM) effectively safeguards data in cloud environments to ensure a secure digital transformation.
2024.04.19
Cybersecurity
We and our parent company, CITIC Telecom, are always dedicated to allocating substantial resources to youth development programs for nurturing the next generation of technology innovators and addressing the enduring shortage of IT talents and technical experts.
2024.03.15
Cybersecurity
CITIC Telecom CPC’s TrustCSI™ 3.0 is an innovative solution that leverages AI to revolutionize Security Operations Centers (SOCs) and reshape its services capabilities. Through the "SOC4Future" strategy, we forge AI-powered Cybersecurity Frameworks and combine "Tech" capability with a proactive "Operational" approach for enterprises.
2024.03.01
Cybersecurity
Smart manufacturing is the concrete realization of the Industry 4.0 concept. It utilizes advanced technologies to achieve automation and digitization of manufacturing processes, enabling agile response to market demands.
2024.01.25
Cybersecurity
During the second Fireside Chat session at the CyberSecurity ReDEFINED Conference, tech leaders and security expert discussed how artificial intelligence can be employed to address the ever-evolving landscape of network attacks and safeguard business security.
2024.01.19
Cybersecurity
In our CyberSecurity ReDEFINED Conference, security experts from CITIC Telecom CPC and Fortinet engaged in illuminating discussions, drawing from their practical experiences during the first fireside chat session.
2024.01.05
Cybersecurity
Let's explore whether AI is your ally or enemy in the realm of cybersecurity.
2023.12.29
Cybersecurity
With AI-powered cyber attacks on the rise, it is high time that businesses should adopt AI in cybersecurity to enhance its protection in an intelligent way. Learn more about AI-Cybersecurity now.
2023.10.13
Cybersecurity
AI is playing a vital role in driving digital transformation and creating business value, particularly in strengthening cybersecurity. Read the blog to learn more about how AI enhances productivity and operational efficiency, and also how AI security tools can strengthen defense against cyber attacks.
2023.10.06
Cybersecurity
The transformative power of AI and ML brings revolutionary improvements: how we interact with technology, make decisions, and even shape the future of industries across the globe.
2023.08.31
Cybersecurity
Within the Intelligent Operation Suite, Smart Access Management harnesses the potential of AI and Computer Vision capabilities to empower physical identity authorization and access control, facilitating seamless and secure access which enhances security, convenience, and efficiency in granting and revoking access permissions.
2023.08.10
Cybersecurity
The convergence of Operational Technology (OT) and Information Technology (IT) becomes the norm for manufacturers, however, it also introduces significant cybersecurity risks that must be addressed to ensure a secure and resilient digital future.
2023.07.14
Cybersecurity
To help customers discover new business possibilities and sustain market-leading advantage, we organized "Exploring CITIC, Beyond the Possibilities: Intelligent AR Data Center Tour" to guide customers into DataHOUSE™ Cloud Data Center located in CITIC Telecom Tower.
2023.07.06
Cybersecurity
"GCL's SD-WAN Optimization Project", jointly submitted by China Entercom and GCL, has been selected as“2022 Outstanding SDN, NFV, and Network AI Case in China – Innovative Case Award”.
2023.03.03
Cybersecurity
Enterprises infusing intelligence into operation processes in recent years is indeed a sign of winning, and this trend has resulted in intelligent applications, setting off the ground-breaking “Intelligence Operations”.
2022.09.16
Cybersecurity
The advent of AI has raised the ceiling of SD-WAN technology and resulted in intelligent SD-WAN network solution.
2022.01.07
Cybersecurity
Many enterprises were thrown into a state of emergency since the pandemic swept the globe and still haunts them today. Some have successfully turned around through digital transformation by shifting their business operations to cloud platforms.
2021.12.22
Cybersecurity
Uncertainty continues to surround 2022, which drives enterprises to shift to hybrid working models and rely more on networks and cloud applications than ever before.
2021.11.05
Cybersecurity
As a trusted strategic partner for enterprises, our ICT-MiiND strategy can empower enterprises to achieve industry-leading positions, high operational agility and cost efficiencies through digitalization.
2021.10.08
Cybersecurity
Undoubtedly, the Big Data field is steadily on the rise. As in IDC’s latest research, the global spending on Big Data and business analytics solutions is estimated to surpass USD$350 billion by 2025.
2021.06.30
Cybersecurity
Facing the disruptions ahead, businesses are digitally transforming to adapt to the new market reality. Moving more and more business-critical applications and platforms online, they have realized that networking has become the indispensable basis.
2021.04.16
Cybersecurity
As an intelligent technology-driven digitalization enabler, our ICT-MiiND strategy combines decades of industry experience with the latest technologies—fueled AI, AR, Big Data, IoT, Blockchain and 5G enablement—to facilitate Smart Industries to automate IT operations and digitalize businesses.
2020.05.29
Cybersecurity
Since the COVID-19 outbreak in early 2020, body temperature monitoring has been adopted at the public entrances in many countries. In response to the global health crisis, CITIC Telecom CPC has designed and developed a “Thermal Imaging Solution”for measuring the body temperature of employees and visitors at its local offices.
2019.12.13
Cybersecurity
Along with the significant numbers of cyber-attacks across different industries, cybersecurity becomes inevitable for enterprises.
2019.09.27
Cybersecurity
No one can deny that artificial intelligence (AI) and machine learning technologies are already transforming the world of business. According to Gartner's 2019 CIO Agenda survey, organizations that have deployed AI grew from 4% to 14%.
2018.12.03
Cybersecurity
Big data is the fuel of AI. Apart from secure big data, a scalable and reliable IT infrastructure, and man-machine collaborating processes are also the foundation of a successful AI initiative.
2018.11.21
Cybersecurity
Big data is the fuel of AI. It is essential to AI’s success. AI doesn’t reason and deduce the way human minds do. Instead, it learns through trial and error.
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