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優秀的託管服務及產品

中信國際電訊CPC一直矢志透過先進技術及旗艦解決方案,包括TrueCONNECT™專用網絡服務、TrustCSI™信息安全解決方案、DataHOUSE™全球統一雲數據中心解決方案及SmartCLOUD™雲端運算解決方案

IT Support Services Hong Kong

Discover our IT support services in Hong Kong. Providing a variety of enterprise-grade solutions of certified excellence, we are the leading company for IT solutions. Improve your business efficiency at the lowest price!

IT support mechanism in Hong Kong: highest level of managed services and delivering innovative products

CITIC Telecom CPC has taken the burden of IT support services Hong Kong with professional excellence with a range of enterprise-level solutions.

Companies depend on their IT resources, including computers, servers, server rooms, networking tools, telecommunications systems, etc. To stay in the competition, companies must operate on the most optimized and reliable infrastructure based on strong hardware/software with a simplified process.

CITIC Telecom CPC has all the technical knowledge to build a complete solution from beginning to end. We go beyond its experience in offering complete consultancy for enterprises and start-up companies and setting up an IT infrastructure, ensuring security, reliability, performance, and compliance for the entire solution.

There is a surge in IT resources in recent years due to the cloud. Your IT help desk department can hire customer care, collaborative systems, and tools for service management for supporting your daily business.

IT support

Whether you need on-site IT professionals or assistance from the help desk processes, our IT support solutions allow customized services to suit user, business, and budget needs. We offer IT support services in Hong Kong which provide customers with full-time on-site engineers to comprehensive service that serves small or medium-sized company capabilities.

Ranging from managed services to IT support services, we contribute to solving technical issues with smart, strategic resources and saving time and money by using a IT technical professionals. Our managed services can help you implement digital transformation, and minimize downtimes.

IT security

Don't let the web challenges hamper your ability to satisfy consumers or drive sales. We keep track of the connectivity risks and help build and maintain digital policies and systems that safeguard data and networks.

We take care of everything, whether you need to start fresh with IT security policies or protect your network from email or web ports with solutions that keep threats away. From risk detection and penetration testing to security deployment, our team is ready to step in between the business processes and the inherent hackers, cybercriminals, and other challenges.

Cloud solutions

Don't let server issues prevent you from scaling up to the degree that suits your company. CITIC Telecom CPC helps you manage processes, accesses, and data on secure cloud networks so that the sky is actually the limit for your business when it comes to technology in terms of IT support services Hong Kong.

We can help in case you need to securely store data, or want to leverage SaaS solutions for driving productivity and output. Our team helps you get up and reorganize and work with you to reduce downtime and ensure that the cloud networks and services are used optimally.

Project management

Building a data center from scratch, installing new software or equipment, or simply relocating the office: all these ventures will take a lot of IT manpower and expertise. Also, if you have competent in-house technical staff, it is doubtful that you can always handle massive projects at a high-level, which is why CITIC Telecom CPC provides Hong Kong businesses with constructive IT consulting services.

Mission-critical data has no time for downtime. Any disruption will strike the business. Our business continuity and disaster recovery services help you effectively plan for the future, minimize the effects of outages and disruptions on business operations. Our IT support services enable Hong Kong businesses to resume normal quickly after problems occur, reduce the risk of data loss and reputational harm, and improve operations while decreasing the chance of emergencies.

We assume that cultivating strong long-term relationships with clients is the best business practice. We achieve so by tailoring the right IT support services Hong Kong approaches, ideal for the budget and cash flow of our clients, yet still without losing sight of long-term economic benefits. Having chosen the right technologies for remote IT support, we can provide cost-effectively outsourced and offshore service solutions for our clients.

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為各行業量身訂製的解決方案

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建築、工程及建造

有效的項目管理對於建築、工程及建造業極其重要。其發展項目涉及多項關鍵工作,並且要交換大量應用於 CAD (電腦輔助設計)、BIM (建築信息模擬技術) 及其他工程管理應用系統的數碼檔案。

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汽車

汽車製造商及供應商持續面對開發新款汽車的需求,導致生產及營運複雜性增加,而開發過程涉及汽車業務流程中的記錄、處理、儲存及其他方面多種數據類型。

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銀行及金融

所有公司均需要採取最嚴格的安全措施,尤其是銀行及金融業,更是黑客針對的目標。

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電子商貿

在時至今日科技急促發展的時代,電子商貿公司如要取得成功,必須確保所有渠道都能有效及一致地為客戶帶來卓越的客戶體驗。

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物流及運輸

物流公司面對許多不同層面的協調問題,經常需要實時跟業務單位及遍佈各地的交通運輸工具進行協調。

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製造

對於製造商來說,部署適當的商業應用系統,包括 ERP (企業資源規劃)、MRP (材料要求規劃)、MES (製造執行系統) 等,成為其業務成功的關鍵。

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專業服務

為提高效益,並確保客戶在投資上取得高回報,專業服務企業力求盡量縮短項目週期,因此業務持續性對這些企業必不可少。

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零售

零售業面對重重技術挑戰,往往是網絡安全攻擊者的主要目標。

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貿易

貿易業在全球經濟放緩下持續受壓,貿易公司為阻止客戶訂單下降,只得削減邊際利潤。因此,在面對收入減少的情況下,他們的主要目標是盡量減低營運開支。

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其他

不論界別和規模,越來越多企業尋求方法將傳統業務的經營模式進行數碼化;善用創新的資訊科技協助業務轉型,藉此提高生產力,爭取最大投資回報,並且獲得競爭優勢。

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世界級設施及技術平台,以及全球電訊級網絡基建。

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