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CITIC TELECOM CPC > Products & Services > Professional Service (PS)

Fully Managing and Supporting Your IT Operation on SmartCLOUD™

Cloud Infrastructure Solution for Cloud Computing

Other than offering a comprehensive cloud infrastructure solution, SmartCLOUD™ Professional Service plans and designs best fit solutions to address customer needs, and work directly with them for project implementation.

Cloud Infrastructure Solutions, Professional Business Cloud Computing Services

Cloud infrastructure solutions can be a very complex thing to look after. Without proper knowledge of how the dynamics of cloud computing works, the data that is stored in it could be potentially unsafe and prone to be lost or misused. There is probably no one who understands cloud computing or SmartCLOUD better than our professionals. We can help you create the best service plan for yourself which is both cost-efficient and effective. Even the most complex solutions can be provided by us which suits the needs of your business.

SmartCLOUD professional service provides cloud solutions for businesses of every size and sector. We aim to create a plan which suits best the needs of our client's unique businesses. The team of our professionals has a great deal of knowledge about cloud infrastructure solutions. Cloud infrastructure can be a hard thing to handle when the needs of the business are very complex and different from other traditional companies, but we can do it better than anyone else.

How SmartCLOUD Professional Service works

The professional consultants working in our company will listen to you carefully and analyze your business needs. Based on that understanding, we will provide you with several cloud solution plans to choose from. If you want, we can even choose the best plan for you.

Our team overlooking your project will start from scratch for designing your customized cloud solution plans and do so in a very time-efficient manner so that your business does not slow down.

With the 7x24 customer support online for any technical problems with cloud solutions, we ensure that you will get a seamless experience of using their services.


Our customer support is very professional and knowledgeable to help you out with any of the concerns that may arise in the future. It is also available 7x24 so that at times when a problem comes, your business may not slow down.

You will save a lot of time working with us since our cloud infrastructure solutions are focused primarily on saving your time by organizing the data and everything that you save in it to be accessed in any part of the world with just an id and a password.

Since your business may require a different kind of plan, you can just ask us for creating a customized plan for you. It is that simple. We will provide you with a plan which works best for your business and not for theirs.

Why choose us?

The approach which we take towards providing our customers is a consultative one. We understand your business needs and then consult you for the best option for your business.

We will help you in understanding how to troubleshoot the problems and also the configuration of the cloud solutions.

We have one of the best cloud infrastructure solution customer support systems which is available for its clients 7x24.

Some of the business sectors that are already thriving with the use of our cloud storage are - Architecture companies, Engineering companies, Finance companies, basically every important sector including agriculture companies and government institutions. We provide some unique products under our services when you purchase cloud storage from us, including services such as backing up of that data and restoring it in case it is lost. With the kind of security measures that we have taken, there is hardly any scope for your data to be breached by anyone.

Nobody knows SmartCLOUD™ better than we do. Why don’t get CITIC Telecom CPC’s professionals help you leverage its full power and potential, with a full team of certified experts to address even your most complex cloud requirements?

SmartCLOUD™ Professional Service supports businesses of all sizes and in a wide range of industries. We help customers plan and design best fit solutions to address their unique business requirements, and work directly with customers from project implementation to ongoing IT support, reducing their time to manage different vendors and project risks, and saving even more! CITIC Telecom CPC’s experts handle details across the cloud, operating systems (OS) and applications, so you stay focused on your business.

SmartCLOUD™ Professional Service Life Cycle Highlights

SmartCLOUD™ Professional Service Life Cycle
  1. Our cloud specialists listen to your challenges and goals, understand your business requirements, and provide specialist advice with solutions that best-fit your business needs and plans.
  2. Professional services team will work along with you to create a customized solution, from initial paper sketch to final operational implementation including applications. We minimize business disruption, completing deployment in a timely manner by using best practices.
  3. Enjoy peace of mind with 7x24 monitoring and support from our pan-regional SmartCLOUD™ Service Centers. We provide proactive alerts and advice for immediate corrective actions to safeguard your business and get you ready for future IT enhancement.

  • Consultative approach to design and deploy your own solution from cloud, to OS and to application, ensuring that your requirements are fully addressed
  • Professional consultation on system configuration, troubleshooting and other technical assistance and recommendations
  • 24x7 service monitoring and ongoing support of your IT operations with 24x7 proactive alerts via email and telephone
  • Premium support level backed by Engineers & Support teams who are 100% certified with international cloud, security and system management programs to ensure business availability
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