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CITIC TELECOM CPC > About Us > Accreditation & Awards > 2016 Asia Pacific Best Practices Award


2016 Asia Pacific Best Practices Award

Press Release


CITIC Telecom CPC Receives

2016 Frost & Sullivan

Taiwan Cloud Service Provider of the Year Award

Endorsement by Leading Growth Consulting Company Recognizes the Company as a Best-in-Class Cloud Service Provider

Taipei, September 26, 2016 – CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), today announced it has been honored as a best-in-class cloud service provider in delivering high performance and reliable cloud computing services. By receiving the 2016 Frost & Sullivan Taiwan Cloud Service Provider of the Year, CITIC Telecom CPC was recognized for its innovative use of the latest technology and high quality services in order to help enterprises protect their businesses through its SmartCLOUD™ cloud computing solutions.

Best-in-Class Recognition for Industry-Leading Cloud Services

The 2016 Frost & Sullivan Taiwan Cloud Service Provider of the Year award is presented to the technology vendor in the Taiwan market that has demonstrated the best growth and performance in 2016. The contenders for the Frost & Sullivan Taiwan Excellence Awards were evaluated on a variety of actual market performance indicators. These include revenue growth, market share and growth in market share, leadership in product innovation, breadth of products and solutions, business and market strategy, and more. 

“Since the launch of their SmartCLOUD™ services in mid-2011, CITIC Telecom CPC has become one of the fastest growing cloud service providers in Taiwan because of their uniqueness of product offering, such as monthly services subscription instead of pay-as-you-go model, dedicated resources Proof-of-Concept test as well as full-fledged of innovative cloud solutions. Their major targeted customers range from medium to large enterprises and multi-national companies with regional coverage. CITIC Telecom CPC understands the industry well, for instance, how the manufacturing industry in Taiwan is facing the trend of Industry 4.0.  As a total ICT solutions provider, CITIC Telecom CPC is able to provide a high quality and wide coverage connectivity network and carrier-grade data centers as well as an easily accessible cloud computing service – SmartCLOUD™ in order to speed up data transmission and fully secure data.  Their solutions help manufacturers increase productivity, and improve workflow and automation in order to expand their businesses internationally and increase their competitiveness,” said Mr. Sandeep Bazaz, Industry Analyst, Digital Transformation, Frost & Sullivan Asia Pacific.

We are honored to receive this award from Frost & Sullivan, which recognizes CITIC Telecom CPC’s efforts in providing best-in-class ICT solutions to customers. The company will continue to invest on cloud services development and tighten the relationship with the best class technology partners, such as VMware, Dell, and Veeam, not only for enhancing SmartCLOUD™ product suite, but also for providing more innovative solutions to address enterprise customers need.  For example, SmartCLOUD™ BRR (Backup, Replication and Recovery) was launched in 2012 and offered Physical-to-Cloud and Cloud-to-Cloud capabilities. In 2015, CITIC Telecom CPC further strengthened the service offering by providing Virtual-to-Cloud options to customers. The enhancement supports a full range of service offerings including Backup-as-a-Service and Disaster Recovery-as-a-Service for Taiwan enterprises at more affordable prices than ever before.” said Mr. Jason Chu, Taiwan Country Manager, CITIC Telecom CPC.

A Trustworthy Cloud Infrastructure and Supported by High Interoperability of Services

CITIC Telecom CPC’s SmartCLOUD™ has delivered a full spectrum of secure and on-demand services that any enterprise can fully control on the client side.

With a total of 10 SmartCLOUD™ Cloud Service Centers across the Asia Pacific region, in which 2 of them are located in Taiwan (Taipei and Taichung), backed by 27 global cloud data centers and 2 Security Operation Centers, the comprehensive cloud infrastructure strategy provides optimal disaster recovery services for regional-based enterprises.  In addition, SmartCLOUD™ services are 100% interoperable with CITIC Telecom CPC’s connectivity, security, and other managed services, together contributing to SmartCLOUD’s high security and availability.

Local Technical Support with Professional Services Delivery

CITIC Telecom CPC understands the importance of skilled expertise and local services support. Both its highly qualified sales professionals and cloud supporting team are responsible for managing the end to end cloud deployment. This includes service consultation, solution design, service delivery and other cloud services essentials, ensuring that SmartCLOUD™ solution is tailored for the unique needs of specific businesses. In addition to real-time, local onsite technical support available in local languages, there is round the clock service monitoring to ensure all business data and sensitive data are securely stored in the cloud.

Quality Assurance and Business Expansion

SmartCLOUD™ service platform was built-on CITIC Telecom CPC’s world-class carrier-grade data centers which are focused on improving its quality of services and delivering to its customers. This allows enterprises to deploy secure and advanced cloud systems through a cost-efficient cloud model.  

To provide higher flexibility and more comprehensive disaster recovery capabilities for its customers, CITIC Telecom CPC will launch two new SmartCLOUD™ cloud services centers globally before end of 2016, with one in the U.S and another in Germany. In total, these new centers make 12 cloud centers, covering Asia Pacific, the U.S. and Europe.

In addition, CITIC Telecom CPC is opening 2 additional data centers in China in 2016 to seize the region’s biggest market opportunities. There will be a total of 29 cloud data centers globally. CITIC Telecom CPC will also continue to provide extensive networking coverage in Asia Pacific, Europe, and America. The business will fulfill the demand for cloud efficiency with the assurance of security and privacy for enterprises.


About CITIC Telecom CPC

CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), is a trusted Information and Communication Technology (ICT) solutions provider with multiple branches across Asia Pacific, and a preferred partner by multinational corporations and business enterprises.

CITIC Telecom CPC delivers a range of innovative services, including: TrueCONNECT™ - an advanced MLPS VPN service which employs state-of-the-art fully meshed network, TrustCSI™ - an integrated suite of information security solutions, DataHouse – converged cloud solution and global unified management data center solutions, and SmartCLOUD™ – smarter, better and high performance cloud computing solutions which complement the company’s managed network, managed security, and managed cloud data center solutions.

As further testament to its commitment in providing premium quality services in the Asia Pacific region, the company became the first VPN service provider in Hong Kong to achieve all four ICT related certifications in ISO 9001 – Quality Management System, ISO 27001 – Information Security Management System, ISO 20000 – Information Technology Service Management System, and ISO 14001 - Environmental Management System. Learn more at www.citictel-cpc.com/tw.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.  

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?   For more information, please visit www.frost.com

Media Contacts:

Amy Lai

CITIC Telecom International CPC Limited

(886) 6600 2588 ext 602

Email: amy.lai@citictel-cpc.com

Alice Chia

Frost & Sullivan

Corporate Communications – Asia Pacific

Email: alice.chia@frost.com

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