Draft SLA, SOW for the proposed solutions and conduct POC.
Implement the solutions and conduct UAT.
Set up exclusive monitoring, responsible for troubleshooting
Coordinate internal operation teams as a technical manager during project implementation and on-going support.
Analyze customer’s business trends by monitor systems, tools and reports to make upgrades or adjustments in advance
Handle ad hoc projects as assigned
工作要求:
Degree in Computer Science, Information Technology, or related discipline
Minimum 3 years pre-sales support experience in ICT industry
Certifications in virtualization and cloud technology, networking and security are preferred, such as VCP,FCNSP,CCNP/CCIE
Excellent communication and presentation skills
Ability to capture customers’ requirements and provide creative solutions to cater customer needs
Good command of spoken and written English, Cantonese and Mandarin
Deep technical experience in one or more of the following areas:
Virtualization
Storage
Public cloud platform
Windows
Linux
IP Networking
IT Security
We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com