We use cookies on this website to provide a user experience that’s more tailored to you. By continuing to use the website, you are giving your consent to receive cookies on this site. Read more about our Cookie Policy and Privacy Policy.
I acceptMedia Coverage @ Quamnet
HONG KONG, Nov 17, 2021 - (ACN Newswire) - CITIC Telecom
International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of
CITIC Telecom International Holdings Limited (SEHK: 1883), is entering a new
phase in its partnership with Hong Kong Applied Science and Technology Research
Institute (ASTRI) for using AI and augmented reality (AR) innovation to create
unprecedented value and enable exceptional experience in different industries
and markets. In this phase, CITIC Telecom CPC will combine its algorithm
expertise and AI intelligent strength with ASTRI's AR innovation capabilities
to propel the ICT industry forward by exploring new industry use cases with
AI/AR integrated solutions that are ready for commercialization.
Mr. Esmond Li, CEO of CITIC Telecom CPC, (on the left) and Dr. Denis Yip, CEO of ASTRI, joint hands to announce a new phase of collaboration to use AI and augmented reality (AR) innovation to create unprecedented value and enable exceptional experience for different industries and markets. In Phase 2, CITIC Telecom CPC and ASTRI will take a significant leap forward to create unprecedented value by integrating AI & AR capabilities. The key features include data visualization, cognitive object recognition and middleware enhancement.
"Fostering a culture of innovation and embracing
intelligence are our core values and are essential to our future success. As a
leading intelligent Technology-driven ICT enabler, CITIC Telecom CPC is
enthusiastic about advancing AI-AR technologies with ASTRI and leveraging
collaborations and sound technological exchanges to pursue innovative and
practical applications. We are delighted to have this partnership with ASTRI
again, which perfectly complements our mission 'Innovation Never Stops' and
embraces our latest ICT-MiiND Strategy," said Mr. Esmond Li, CEO of CITIC
Telecom CPC.
Phase 1 - Expand Beyond Possibilities With AR
CITIC Telecom CPC entered a partnership with ASTRI in June
2019 to explore digitalization and AR to enhance industries' competitiveness
and contribute to the ICT community. The partnership led to the successful launch
of AR Remote Hand Solution in September 2020 that boosted field service
productivity by up to 50%. The enhanced AR-based vision allowed field engineers
to access vital information at data centers and enabled seamless collaboration
between frontline and back-end teams to complete maintenance tasks. The
solution also demonstrated how companies could facilitate remote work
strategies during the pandemic using AR technologies.
"To have sustainable traction in intelligent and
innovative technologies development, we need an integrated ecosystem approach
and strong partnership with stakeholders in various sectors and industries.
ASTRI's continuing collaboration with CITIC Telecom CPC will lead to a
meaningful exchange of innovative R&D, technologies, knowledge, and
insights, which will ultimately increase operational efficiencies of the
industries, uplift user experience, and create value to the community. As a
technology enabler, ASTRI is confident that this collaboration will result in a
win-win outcome by creating viable commercial applications that benefit
different industries," said Dr. Denis Yip, CEO of ASTRI.
Phase 2 - Combined AI & AR Capabilities to Unlock More
Values
In Phase 2, CITIC Telecom CPC and ASTRI will take a
significant leap forward to create unprecedented value by integrating AI &
AR capabilities. ASTRI will provide the software platform and customization,
while CITIC Telecom CPC's team will build an innovative Machine Learning model
by integrating virtual, big data, AI, and physical data into the heads-up
display of the AR Glasses. The key features include:
-- Data Visualization - Computer vision techniques and
machine-learning algorithms enhanced data integration will provide the remote
workforce with 2D and 3D diagrams for better data visualization. Users can use
AR glasses to detect, identify, locate, and track objects positioning and
project holograms of technical manuals, analytical figures, or even instructions
onto the heads-up display to analyze trends or issues for quicker response.
-- Cognitive Object Recognition - The AI-AR integrated
service will use Cognitive Object Recognition System (CORS), which runs using
CITIC Telecom CPC's algorithm and solution to improve object mapping accuracy.
Using AR glasses, users can easily define the correlation between different
objects. The AR glasses can further improve workplace safety by projecting the
physical (path) and logical relations onto the reality in the form of digital
maps, 3D models and virtual information.
-- Middleware Enhancement - Both organizations will develop
middleware for AR glasses, empowering customers to work with different AR
headsets such as HoloLens and Android-based headsets.
Integrating the core competence and expertise of ASTRI and
CITIC Telecom CPC's extensive global knowledge, regional coverage, local
service capabilities, a broad portfolio of leading-edge technologies, and
experience in third-party integration will offer crucial benefits during
commercialization by exploring new use cases for a range of industrial
applications. Bringing business values in multiple scenarios, such as:
-- AI-AR Remote Hands for Seamless Collaboration From a
Distance
Streamlining maintenance and inspection for Utilities -The
AI-AR integrated service will provide field workers with better computer vision
capabilities. Field users can access manuals and analyzed data or graphs for
maintenance using the AR glasses while receiving immediate alerts of any wrong
steps. The 5G-enabled cloud connectivity can enable supervisors to guide field
users during installation and maintenance verbally.
-- Computer Vision and Cognitive Analytics Solutions for
Better Decision Making
Business Operations planning (e.g., Supply Chain Management)
- The integrated service can provide workers with extra information during
operations. The frontline staff can use data visualizations and object mapping
to identify goods quickly and accurately for loading and unloading.
-- Predictive Customer Experience for Maximizing Customer
Value
Enhancing customer services experience in all industries -
AI and AR allow companies to use predictive and prescriptive data to understand
what customers want before they know themselves, delivering exceptional
customer experiences.
Extending the ICT-MiiND Strategy and Creating an Innovative
and Intelligent Ecosystem of the Future
AI-AR integration in Phase 2 solidifies CITIC Telecom CPC's
ICT-MiiND Strategy built on two components: intelligence and innovation. The
strategy creates an "empowerment ecosystem" that translates technical
potential into business value for customers. Through ICT-MiiND, CITIC Telecom
CPC is truly transforming into a proactive technology-driven digitalization enabler
that can help enterprises successfully transform.
The ICT-MiiND Strategy integrates a full stack of services
data into the ICT service platform, strengthening the "intelligence"
component through advanced container technology and AIOps modules. Meanwhile,
ASTRI enhances the "innovation" component by adding their R&D
capabilities and expertise.
"Our team of data science and analytics experts develop
a wide range of research projects grounded in our years of ICT experience and
deep understanding of industry use cases. We believe that our strong
partnership with ASTRI, together with the development of new technologies, such
as AI, AR, blockchain, 5G, IoT and cloud, will ensure that we will continue to
find innovative and intelligent ways of helping enterprises to reap the
benefits of digital transformation," said Mr Daniel Kwong, CIIO of CITIC
Telecom CPC.
About CITIC Telecom CPC
We are CITIC Telecom International CPC Limited ("CITIC
Telecom CPC"), a wholly-owned subsidiary of CITIC Telecom International
Holdings Limited (SEHK: 1883), serving multinational enterprises the world over
by addressing their specific ICT requirements with highly scalable tailored
solutions built upon our flagship technology suites, comprising TrueCONNECT(TM)
private network solutions, TrustCSI(TM) information security solutions,
DataHOUSE(TM) cloud data center solutions, and SmartCLOUD(TM) cloud computing
solutions.
With the motto "Innovation Never Stops," we
leverage innovative technologies, embracing AI, AR, Big Data, IoT, and other
cutting-edge emerging technologies to transform technical potential into
business value for our customers. As an enterprise digital transformation
partner, we strive to help our customers achieve industry-leading positions,
high agility, and cost-efficiency through digitalization.
With our Global-Local capabilities, we are committed to
providing our customers with one-stop-shop ICT solutions with superior quality.
Having a worldwide footprint across 160 countries, including Asia, Europe and
America, Africa, the Middle East, and Central Asia, our global network
resources connect over 160 points of presence (POPs), 18 Cloud service centers,
30+ data centers, and two dedicated 24x7 Security Operations Centers (SOCs). As
one of the first managed service providers in Hong Kong to achieve multiple
ICT-related certifications, including ISO 9001, 14001, 20000, 27001, and 27017,
we offer local professional services, superior delivery capabilities as well as
exceptional customer experience and best practices through our global presence
and extensive industry know-how, becoming a leading integrated intelligent ICT
service provider to enterprise customers.
For more information, please visit www.citictel-cpc.com
About ASTRI
The Hong Kong Applied Science and Technology Research
Institute (ASTRI) was founded by the Government of the Hong Kong Special
Administrative Region in 2000 with the mission of enhancing Hong Kong's
competitiveness in technology-based industries through applied research.
ASTRI's research and development strategic focus covers five
areas of applications: Smart City; Financial Technologies; Intelligent
Manufacturing; Health Technologies; and Application Specific Integrated
Circuits through its mandate as the Hong Kong branch of the Chinese National
Engineering Research Centre.
Our core competence in various areas is grouped under five
technology divisions, namely Artificial Intelligence and Big Data Analytics;
Communications Technologies; Cybersecurity, Cryptography and Trusted
Technologies; Integrated Circuits and Systems, and IoT and Sensors.
ASTRI seeks to develop technologies that address the needs
of industries, institutions, and communities in Hong Kong and nurture talent to
create economic value and societal impact. As of 2020/21, ASTRI has transferred
almost 800 technologies to the industry and has been granted over 900 patents
in the Mainland, the US, and other countries.
For further information, please visit www.astri.org.
Media Contacts:
Catherine Yuen
CITIC Telecom CPC
(852) 2170 7536
Email: catherine.yuen@citictel-cpc.com
Doris Choi
ASTRI
(852) 9166 6522
Email: dorischoi@astri.org
General Enquiry / Sales Hotline +60 3 2280 1500
Service Hotline +60 03 2280 1488
Copyright © 中信國際電訊(信息技術)有限公司 CITIC Telecom International CPC Limited