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AR Remote Operations and Maintenance Solution amid the pandemic


【e-zone 專訊】擴增實境(AR)的行業應用可以很多元化,實際案例可體現技術能力,中信國際電訊 CPC 正式將 AR 技術應用到業務運作,想不到在新冠肺炎疫情下發揮更大作用。

  • - CPC 與應科院合作
  • - AR 千里眼多方協作

中信國際電訊 CPC 行政總裁李炳智表示,企業數碼轉型令技術需求提升,而去年宣布跟香港應用科技研究院(ASTRI)共同研發的擴增實境方案,並推出 DataHOUSE AR 千里眼遠端維護服務。他指該方案最初針對讓公司員工可透過 AR 眼鏡遠端遙距工作,例如香港的工程同事與海外及內地數據中心協作,更可讓客戶、技術合作夥伴共同協作。

中信國際電訊 CPC 首席信息及創新總裁鄺偉基就指出,新冠肺炎疫情令客戶需求改變,以數據中心服務為例,客戶以往要直接到數據中心調整自已的設備,現時在電腦前透過瀏覽器遙控數據中心工程人員調整,甚至乎技術方案商亦可加入進行多方協作。除了系統維護, AR 千里眼更可以即時查詢記錄及分析,與後勤同事聯絡等。

應科院行政總裁周憲本表示, DataHOUSE AR 千里眼可支援中文及英文等多種語言,更方便香港採用,而應科院一直推動不同創新項目落地,今年剛好 20 周年,推出方案已超過 800 項。

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