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CITIC Telecom CPC Expands ASEAN Points of Presence to support Regional Proliferation of Innovative Technology Businesses and Smart Cities

CITIC Telecom CPC Press Release


Press Release


CITIC Telecom CPC Expands ASEAN Points of Presence to support

Regional Proliferation of Innovative Technology Businesses and Smart Cities

Kuala Lumpur and Jakarta Latest Gateways in Ongoing Regional Rollout to Meet Growing Demand for TrueCONNECT™ Hybrid (SD-WAN) Solution

and other Managed Enterprise Cloud Solutions

SINGAPORE, 12 JANUARY 2021 – CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), has recently completed its Kuala Lumpur and Jakarta network gateway deployments for its TrueCONNECT™ Hybrid (SD-WAN, Software Defined Wide Area Network) enterprise connectivity solution.

These latest SD-WAN gateways, powered by VMware, follow CITIC Telecom CPC’s ongoing initiatives to anticipate and address demand for innovative, high performance, and agile Information and Communications Technology (ICT) solutions in the fastest-growing markets in ASEAN. In 2016 the company expanded Russian and Eastern European coverage to serve its customers better, encompassing CITIC Telecom CPC’s full range of end-to-end managed services, including MPLS, cloud, and managed network security solutions.


By further enhancing the footprint and capacity of TrueCONNECT™ Hybrid in ASEAN, CITIC Telecom CPC (CPC) is catering to the significantly growing base of Innovative Technology Businesses and Smart Cities being created in the region. TrueCONNECT™ Hybrid’s ASEAN coverage now includes Kuala Lumpur, Singapore, Hanoi, Ho Chi Minh City, Bangkok and Jakarta.


“We have always focused on identifying and serving the most important needs in the most important market segments,” said Mr. Taylor Lam, Senior Vice President of Product Development & Management from CITIC Telecom CPC. “Within a year of its launch, TrueCONNECT™ Hybrid already covers nearly 50 gateways across 49 cities in 15 countries, including six (6) in Southeast Asia. These new ASEAN gateways in Malaysia and Indonesia underscore our commitment to ASEAN customers and highlight our continued strong SD-WAN partnership with VMware. More network gateways translate to better link quality, lower latency and overall improved performance.”


With TrueCONNECT™ Hybrid, a fully managed and better secured SD-WAN connectivity solution, customers can leverage the most cost-effective bandwidth available without compromising QoS delivery. Enterprises can dynamically create hybrid networks that bind multiple access technologies into single logical paths, taking advantage of MPLS linkages' reliability, security, and performance, yet limiting associated expenses. Network traffic is steered intelligently on optimal paths at the best times to increase performance and reduce costs. It improves business agility, application performance, bandwidth conservation and maximizes business application accessibility. TrueCONNECT™ Hybrid achieves these compelling advantages without requiring the high traditional costs, additional in-house staffing or other ongoing overhead expenses, often prohibitive for companies with tight budgets and timeframes. IT managers also gain more visibility, traffic routing control, rapid deployment and recovery, all with almost zero on-site IT personnel.

The new Kuala Lumpur and Jakarta network gateways significantly enhance TrueCONNECT™ Hybrid performance across ASEAN, long popular as an ideal region for world leading technology companies expanding physical presence. In particular, Singapore’s political and legal stability and transparency have attracted considerable investment from MNCs and global technology pioneers to the city-state, including purchasing significant real property in the central business district and establishing innovation research labs. ASEAN as a whole is receiving increasing venture capital from around the world.


“A huge percentage of the ASEAN population is digitally savvy,” said Mr. Derek Ung, General Manager, Enterprise Sales, CITIC Telecom CPC. “Companies and people are eager to embrace and enjoy new technological products and services.  ASEAN is still relatively under-represented in terms of tech startups. The potential for solutions that support all these new businesses and government projects especially smart city initiatives is huge, and creates opportunities for win/win/win for our company, our partners such as VMware, and our customers.”


The latest Regional Comprehensive Economic Partnership (RCEP) is setting out the framework for becoming the largest free trade area in the world. It is a potential window to reshape the future of trade as well as to propel enterprises to capitalize new opportunities across Asia Pacific. Further, analyst research  has pointed to potentially immense ASEAN growth of its digital economy to some $300 billion over the next five years, likely encompassing multiple areas including smart products and services in mobility, e-commerce, travel, social media, telecommunications and even healthcare, the latter driven by telehealth demands in Southeast Asian countries lacking sufficient medical workers, and COVID-19 social distancing impacts. The “Master Plan on ASEAN Connectivity 2025”   has also forecast up to $625 billion in annual economic impact in ASEAN by 2030, through disruptive technologies such as mobile Internet, Big Data, Cloud and Internet of Things applications.


“We may also see tremendous growth in fintech as the financial sector leverages new connectivity and computing technologies to innovate banking and investment services,” added Derek, CPC. “Manufacturing is yet another area that will evolve, with many regional companies relocating or building out their supply chain in ASEAN. With our latest gateway deployment, we want to be ready to serve our customers in ASEAN and those moving to ASEAN.”


The new ASEAN gateways for TrueCONNECT™ Hybrid fortify CITIC Telecom CPC’s ability to maintain its high-quality SLA commitment to ASEAN enterprise customers, enabling high network performance without compromising on responsiveness or reliability. The enhanced network capacity is also crucial for the region’s emerging new digital businesses and smart cities, including the New Normal “Work From Home” approach being adopted worldwide. Robust network performance without sluggishness or outages is especially relevant for organizations migrating applications and workloads to cloud platforms via business digitalization initiatives.

“We are very excited to partner with CITIC Telecom CPC and help them deliver TrueCONNECT™ Hybrid to ASEAN customers,” said Abe Ankumah, senior director, SD-WAN and SASE Business, VMware. “VMware SD-WAN Gateways are a unique and key component of our architecture, and for even the most demanding connectivity requirements, enterprises will be well-supported by the many high-performance gateways deployed by CITIC Telecom CPC throughout this region.”


“We are fully committed to the long-term success of our customers,” said Taylor, CPC. “From Q1 2021, we plan to expand our network gateways to 10 more cities including in the Philippines, to ensure that we deliver the best experience to our customers.”

 1 [Note 1] https://www.reuters.com/article/us-southeast-asia-internet/southeast-asias-internet-economy-to-hit-300-billion-by-2025-report-idUSKBN1WI07X

 [Note 2] “Master Plan on ASEAN Connectivity 2025”, Page 48. https://asean.org/storage/2016/09/Master-Plan-on-ASEAN-Connectivity-20251.pdf


About CITIC Telecom CPC

We are CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serving multinational enterprises the world over by addressing their specific ICT requirements with highly scalable tailored solutions built upon our flagship technology suites, comprising TrueCONNECT™ private network solutions, TrustCSI™ information security solutions, DataHOUSE™ cloud data center solutions, and SmartCLOUD™ cloud computing solutions.

As a leading Global Local ICT Solutions Partner with worldwide footprint across East to West and native presence, we truly live our motto, “Innovation Never Stops.” Being a preferred Digital Society Enabler, we lead our key markets at the forefront of pioneering ICT development, embracing AI, AR, Big Data, IoT, and other cutting-edge emerging technologies to transform technical potential into real-world value for our customers, helping them achieve higher productivity, agility, cost-efficiency, and ultimately, Digital Globalization. 

As one of the first managed service providers in Hong Kong to achieve ISO 9001, 14001, 20000, 27001, and 27017 ICT-related certifications, CITIC Telecom CPC delivers on our superior quality commitment through a broad global self-managed infrastructure encompassing some of the highest growth markets in Asia, Europe and America, with over 140 points of presence, 18 Cloud service centers, 30+ data centers, and two dedicated 24x7 Security Operations Centers.

For more information please visit www.citictel-cpc.com


VMware, and VMware SD-WAN are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

Media Contacts:

June Tay
CITIC Telecom International CPC Limited
(65) 6692 8357
Email: june.tay@citictel-cpc.com

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