Provide 2nd tier support to Security Operation Center (SOC) for Managed Security Services (MSS), including MSS Security Information and Event Management (SIEM), Managed Unified Threat Management (UTM) services, Managed Intrusion Prevention System (IPS) services, Managed Firewall services, Managed Web Application Security services on security incidents handling, technical aspects on provisioning and on-going operation
Serve customers and improve customer satisfaction through post-Sales support and service provisioning
Maintain and improve SOC 1st tier operation on MSS, and update security operation procedures
Provide professional advices, analysis and responses on information security incidents
Keep the information security policies effective by evaluating customers' change requests
Deliver customer reports and service guidelines on time
Monitor security services and handle customer requests
Handle ad hoc projects as assigned by his/her supervisor
工作要求:
Degree holder in Information Technology, Computer Science or related subjects in Information Security
2 years’ experience in information security is preferred. Less experience candidate will also be considered as Assistant Security Engineer
In-depth knowledge in networking, TCP, UDP, IP, routing and network topologies
Professional qualifications, like CISSP would be an advantage but not a must
Good analytical and interpersonal skills. Able to work under pressure
Fluent in Cantonese, Mandarin & English
We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com