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圖為中信國際電訊(信息技術)行政總裁何偉中(右)及香港應科院主任工程師倪一翔(左)
中信國際電訊(1883)旗下的中信國際電訊(信息技術)(下稱中信國際電訊CPC)與香港應科院宣布,共同研究及開發採用AR的新一代操作及維護技術,以改善設備中心的整體操作及維護品質,幫助生產力提高約50%。
中信國際電訊CPC表示,將與應科院展開長達18個月的研發合作,由集團出資認購應科院為其「度身訂造」的人工智能技術,首階段會在中信國際電訊CPC全球的設備中心、客戶服務中心等地方應用。中信國際電訊CPC行政總裁何偉中表示,未來會考慮將應用推廣到不同行業,例如建築工程及建造業等。
公司解釋,前線工程師過往都會使用智能電話及手提電腦等協助進行系統安裝、維護及故障排除等工作,但要同時管理及使用眾多不同設備,往往要耗用大量時間與精神。在現場實地引入AR智能眼鏡技術,可從後台系統把實時訊息、故障排除記錄、圖像及加密數據串流傳送,方便前線工程師隨時隨地查看所需資料。
公司又補充,雖未能透露是次合作的投資額,但利用應科院的研發技術及人才,較公司自行開發技術更合乎經濟效益,節省公司的研發資本開支。
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