Taking Shanghai Shyndec Pharmaceutical Co., Ltd.
(Shyndec Pharmaceutical) as an example, this advanced technology company is engaged
in manufacturing new pharmaceutical preparation products. After merging with
the China National Pharmaceutical Group in 2016, Shyndec Pharmaceutical
currently owns 26 legal entities. Along with the continuous expansion, the digitalization
strategy of Shyndec Pharmaceutical has gradually shifted from decentralization
to centralization. It also planned and deployed information systems at the
group level, such as core ERP systems, collaborative office systems, and
expenses control systems.
The company understands that to carry out excellent
information construction, first of all, it needs high-quality network service
guarantee. Without it, the company will not be able to implement unified
management on its interconnections, and real-time interactive communications between
branches scattered across the country, thus preventing many systems effectively
play their roles. For example, the company connected to ERP and other systems
through public network, which highlighted two major pain points of its network:
1. Network Stability
When branches of Shyndec
Pharmaceutical are connected to internal systems through public network, they may
be severely affected by the local network environment and network links,
resulting in serious network latency and network jitter, especially when the
systems are busy. Affected branches may experience unstable network connections,
which is far less smooth than deploying the system
locally.
2. Network Security
When the company's core
system is completely exposed on the public network, it definitely increases the
risk of being attacked or maliciously intruded. There is no doubt that it will
pose security challenges to the company's entire IT system.
After the reorganization,
Shyndec Pharmaceutical carried out a comprehensive digitalization plan to centralize
the systems of all branches, and design the optimized WAN network based on their
pain points.
Why did Shyndec
Pharmaceutical Choose China Entercom?
China Entercom, a subsidiary of CITIC Telecom CPC,
stood out from the crowd and reached a cooperation with Shyndec Pharmaceutical.
There were also some mainstream operators, operating agents, as well as other joint venture
communications companies submitted the tender. Shyndec Pharmaceutical finally selected
China Entercom because of its qualifications and background, the innovation and
completeness of the plan, the overall quotation, and the choice of equipment.
Henry Ko, General Manager of China Entercom, said
that Shyndec Pharmaceutical had a strong demand for a stable and flexible
network, thus they offered an integrated solution of MPLS private network and
SD-WAN, namely CeOne-CONNECT Hybrid WAN solution.
This solution uses the traditional MPLS private
network as the backbone to ensure stability. SD-WAN technology can be deployed in
the secondary branches, allowing them to enjoy high-quality networks with QoS (Quality
of service) and higher stability after configuration. Both deployment and
bandwidth adjustment can be completed within minutes, which fulfills the
requirements of network flexibility.
Henry Ko shared the key difference between China
Entercom’s SD-WAN solution and other solutions on the market. The latter only uses
public network services, while the hybrid solutions provided by China Entercom
is on one hand to build SD-WAN through the public network. On the other hand, after
passing through the public network, it is connected back to its backbone network.
Therefore, different applications can be divided into different levels of
services, supported by the traditional MPLS private network’s QoS. China
Entercom prioritizes various IT systems according to their importance, and
provides those important and critical IT systems with a certain bandwidth and
space in the backbone network area. It can ensure that these important system
operations and information flow will not be interrupted
even under network congestion.
Better network experience, more convenient
management, coupled with 7X24 operation and management to ensure network
security, the solution solved all the pain points of Shyndec Pharmaceutical. This
is the major reason for choosing China Entercom.
Excellent SD-WAN service goes far beyond
SD-WAN
In recent years, SD-WAN has evolved to a new generation of innovative
network technology. It has been widely adopted in enterprise WAN and recognized
by the industry.
As an experienced one-stop ICT service provider in China, China Entercom started
to develop SD-WAN services as early as 2016, and launched SD-WAN (CeOne-CONNECT
Hybrid WAN Network Solution) service in 2017, which has been successfully adopted
by the world's top 500 enterprises.
Henry Ko pointed out why China Entercom’s SD-WAN service stands out in
the market because it provides services far beyond SD-WAN. He concluded with the
following advantages over other SD-WAN service providers:
1. Comprehensive Product Mix
The products and services of China Entercom cover most of the enterprise’s
ICT key scopes, including CeOne-CONNECT private
network
services, TrustCSI™ information security managed services, SmartCLOUD™ cloud
computing managed services, and DataHOUSE™ cloud data center. It provides pharmaceutical
companies with one-stop hassle-free and efficient ICT services, including private
networks and SD-WAN, as well as data centers and cloud computing solutions.
2. Strong Resources
Supported by its parent company CITIC Telecom CPC, China Entercom has deployed
huge ICT resources in many places around the world, covering more than 130
points of presence along the “Belt and Road”, including cloud service centers
and data centers. Nearly 50 SD-WAN central gateway service nodes, more than
one-third of which landed in mainland China, not only covering major commercial
areas, but also running through the "Belt and Road" (including the
Greater Bay Area cities), and extending to many economic-technological development
area in China, such as Urumqi and Weifang in Shandong. Its SD-WAN central
gateway covers a wide range of major cities, which can be described as one of
the highest coverage in China. It also promises that all nodes are self-built
and self-managed by a professional team with 7X24 local support, which are the competitive
advantages over other SD-WAN service providers.
3. Service Compliance
China Entercom has always attached great importance to compliance issues. It
has the nationwide private network service business operation license, cloud
service (Internet resource collaboration service business operation) license,
IDC license, and has also obtained trusted cloud certification, TL9000,
ISO9001, ISO20000, ISO27001, ISO27017 and other multiple certifications. From
various aspects such as architecture design, product function implementation,
solutions, operation and maintenance guarantee, and data privacy, it introduces
domestic and international standards to enhance the technology, management,
process and operation. It builds a more secure, controllable and trustworthy
ICT integrated solution for customers. At the same time, it actively
participates in industrial development and construction, and strives to improve
the industry standards.
4. Experience Matters
The China Entercom professional team has strong
experience on technological resource and project management which is fully
recognized by Shyndec Pharmaceutical. Its headquarter is located in Shanghai, but
it has branches all over the country, west to Xinjiang, north to Beijing, and
south to Shantou. The company was not able to fully grasp the network
conditions of its subsidiaries, which was the main obstacle to the
implementation. The team quickly executed the modification plan and upgraded
the system version, thereby successfully solving the obstacles within two days.
Based on the above advantages, the team took about 2 months deploying the
SD-WAN solutions for Shyndec Pharmaceutical, and the client was highly satisfied
with the efficiency. Now, the core ERP system is built on the newly established network.
The network stability and latency have been significantly improved, and the
network security is fully guaranteed after the deployment.
A stable network has also played an important role in supporting the company's
anti-coronavirus program. During the pandemic, Shyndec Pharmaceutical responded
to its Group to fight against the COVID-19, and manufactured the disinfectants and
medical drugs to support the frontline, and the Government’s prevention and control measures.
Its ERP and other systems operations were already at their peak due to supporting
business operations and data statistics. Without an SD-WAN network, normal manufacturing
operations will
be severely interrupted. With the help of the network services provided by
China Entercom, the production and operation have been fully protected during
this
critical period.
Everything matters in the pharmaceutical industry!
The digitalization of the pharmaceutical industry is striding forward, and the
important role of the Internet becomes increasingly prominent. The barrel
effect is enough to show that a modern pharmaceutical company and its
corresponding modern network are indispensable. As a mature ICT integrated
solution provider in China, China Entercom have accumulated rich experience. Apart
from Shyndec
Pharmaceutical, it provides stable and reliable support for
many well-known
companies in the healthcare industry with private network solutions, data
centers, information security solutions and other managed services.
It is believed that China Entercom will become a trusted ICT partner for
pharmaceutical companies on the road of modernization development in the future
with its excellent capabilities and services.
