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2024-12-18

Unveiling Phone Frauds with CITIC Telecom's AI-Powered Solutions

AIEvent Highlights

According to statistics from the Hong Kong Police Force, phone scams have been on the rise in recent years, with increasingly sophisticated tactics. As of the first seven months of 2024, the recorded financial losses have reached 5.1 billion HKD. The police have publicly announced new scam tactics to help the public identify fraud and cyber traps, raising awareness against this emerging crime.

Combatting Fraud: CITIC Telecom's Defensive Role as an SMS Provider

Our parent company, CITIC Telecom, renowned for its expertise in mobile security solutions, has garnered industry-wide acclaim and multiple accolades for its diverse range of solutions. The services are strategically focused on three main areas: Core Network Security, IoT/IoV Secure Connectivity and Cross-border 5G Enterprise Private Network, among other specialized areas. As a registered SMS provider, it plays a pivotal defensive role in collaboration with the Office of the Communications Authority (OFCA) in Hong Kong, delivering tailored security solutions across various domains to fortify defenses against fraudulent activities for its partners, operators, and customers.

Enhancing Public Awareness: Proactive Measures Against Phone Scams

Gabriel Shui, Director of Digital Intelligence Business Development at CITIC Telecom shared during CPC’s Solutions Day 2024 regarding the award-winning anti-fraud solutions. He highlighted that when Hong Kong residents receive calls from overseas, they promptly dispatch SMS alert indicating the call’s origin outside Hong Kong, signaling a potential phone scam. This proactive measure serves to elevate public consciousness regarding security risks and encourage cautious responses to incoming calls.

Additionally, in the realm of SMS, they have introduced the "SMS Sender Registration Scheme". All registered organizations will have a prefix “#” before their sender’s name in SMS messages. Major local financial institutions, telecom operators, and specific governmental departments have already registered for the service, with more organizations expected to join shortly. This scheme aids in authenticating the sender's identity, effectively thwarting fraudulent attempts by imposters masquerading as legitimate entities while interacting with mobile users, substantially mitigating the risk of falling prey to fraud.

Gabriel also shared that their solutions have seamlessly incorporated artificial intelligence in recent years in addition to conventional rule-based strategies. Leveraging advanced technologies like Natural Language Processing (NLP) and Machine Learning (ML), they proactively scrutinize SMS content, significantly detect and intercept fraudulent messages, effectively combating prevalent scam techniques.

CITIC Telecom CPC’s Intelligent Innovation Empowers Industrial Ecosystems

Leveraging global ICT resources, extensive expertise, and visionary innovation, CITIC Telecom CPC’s team of Innovative Research & Development and Information Technology continuously develops pioneering technologies and solutions to drive digital innovation across industries. With TrustCSI™ 3.0, we have revolutionized the core capabilities of SOCs with AI. Our AI-Red/Blue Cybersecurity Practices can elevate defense capabilities and identify potential risks for enterprises, leading to fast remediation and strengthening cybersecurity measures for businesses. For inquiries regarding our innovative ICT solutions, please feel free to consult our team of experts.

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