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Customer Service

Services Hotline

 

APAC

Hong Kong (Headquarter)

Services Hotline

Tel:852-2331 8930

TrueCONNECT™ Private Network Solutions Hotline

Tel:+852-2811 8187

Mainland China

Services Hotline

Tel:400 880 1222

Malaysia

Services Hotline

Tel:+60-(03)22801488

Singapore

Services Hotline

Tel:1800 226 8888

Taiwan

Services Hotline

Tel:0800 081 0071

Technical Hotline / Help Desk

Technical Support Service is provided 24-hr per day, 7-day per week. Customers may contact our technical support staff via e-mail, phone or fax. Please provide us with the following information, plus any additional pertinent information:



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APAC

Japan (日本) : English
Malaysia : English /中文(简)
Singapore : English /中文(简)
Taiwan (台灣) : English /中文(繁)

Europe & CIS

The Netherlands : English (Netherlands)
Estonia (Eesti) : Eesti /English (Estonia)
Russia (Россия) : Русский /English (Russia)

Mainland China

Mainland China: English/ 中文(简)