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中信国际电讯CPC一直矢志透过先进技术及旗舰解决方案,包括TrueCONNECT™专用网络服务、TrustCSI™信息安全解决方案、DataHOUSE™全球统一云数据中心解决方案及SmartCLOUD™云端运算解决方案

IT Support Services Hong Kong

Discover our IT support services in Hong Kong. Providing a variety of enterprise-grade solutions of certified excellence, we are the leading company for IT solutions. Improve your business efficiency at the lowest price!

IT support mechanism in Hong Kong: highest level of managed services and delivering innovative products

CITIC Telecom CPC has taken the burden of IT support services Hong Kong with professional excellence with a range of enterprise-level solutions.

Companies depend on their IT resources, including computers, servers, server rooms, networking tools, telecommunications systems, etc. To stay in the competition, companies must operate on the most optimized and reliable infrastructure based on strong hardware/software with a simplified process.

CITIC Telecom CPC has all the technical knowledge to build a complete solution from beginning to end. We go beyond its experience in offering complete consultancy for enterprises and start-up companies and setting up an IT infrastructure, ensuring security, reliability, performance, and compliance for the entire solution.

There is a surge in IT resources in recent years due to the cloud. Your IT help desk department can hire customer care, collaborative systems, and tools for service management for supporting your daily business.

IT support

Whether you need on-site IT professionals or assistance from the help desk processes, our IT support solutions allow customized services to suit user, business, and budget needs. We offer IT support services in Hong Kong which provide customers with full-time on-site engineers to comprehensive service that serves small or medium-sized company capabilities.

Ranging from managed services to IT support services, we contribute to solving technical issues with smart, strategic resources and saving time and money by using a IT technical professionals. Our managed services can help you implement digital transformation, and minimize downtimes.

IT security

Don't let the web challenges hamper your ability to satisfy consumers or drive sales. We keep track of the connectivity risks and help build and maintain digital policies and systems that safeguard data and networks.

We take care of everything, whether you need to start fresh with IT security policies or protect your network from email or web ports with solutions that keep threats away. From risk detection and penetration testing to security deployment, our team is ready to step in between the business processes and the inherent hackers, cybercriminals, and other challenges.

Cloud solutions

Don't let server issues prevent you from scaling up to the degree that suits your company. CITIC Telecom CPC helps you manage processes, accesses, and data on secure cloud networks so that the sky is actually the limit for your business when it comes to technology in terms of IT support services Hong Kong.

We can help in case you need to securely store data, or want to leverage SaaS solutions for driving productivity and output. Our team helps you get up and reorganize and work with you to reduce downtime and ensure that the cloud networks and services are used optimally.

Project management

Building a data center from scratch, installing new software or equipment, or simply relocating the office: all these ventures will take a lot of IT manpower and expertise. Also, if you have competent in-house technical staff, it is doubtful that you can always handle massive projects at a high-level, which is why CITIC Telecom CPC provides Hong Kong businesses with constructive IT consulting services.

Mission-critical data has no time for downtime. Any disruption will strike the business. Our business continuity and disaster recovery services help you effectively plan for the future, minimize the effects of outages and disruptions on business operations. Our IT support services enable Hong Kong businesses to resume normal quickly after problems occur, reduce the risk of data loss and reputational harm, and improve operations while decreasing the chance of emergencies.

We assume that cultivating strong long-term relationships with clients is the best business practice. We achieve so by tailoring the right IT support services Hong Kong approaches, ideal for the budget and cash flow of our clients, yet still without losing sight of long-term economic benefits. Having chosen the right technologies for remote IT support, we can provide cost-effectively outsourced and offshore service solutions for our clients.

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建筑、工程及建造

有效的项目管理对于建筑、工程及建造业极其重要。 其发展项目涉及多项关键工作,并且要交换大量应用于 CAD (电脑辅助设计)、BIM (建筑信息模拟技术) 及其他工程管理应用系统的数码档案。

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汽车

汽车製造商及供应商持续面对开发新款汽车的需求,导致生产及营运複杂性增加,而开发过程涉及汽车业务流程中的记录、处理、储存及其他方面多种数据类型。

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银行及金融

所有公司均需要採取最严格的安全措施,尤其是银行及金融业,更是黑客针对的目标。

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电子商贸

在时至今日科技急促发展的时代,电子商贸公司如要取得成功,必须确保所有渠道都能有效及一致地为客户带来卓越的客户体验。

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物流及运输

物流公司面对许多不同层面的协调问题,经常需要实时跟业务单位及遍佈各地的交通运输工具进行协调。

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制造

对于製造商来说,部署适当的商业应用系统,包括 ERP (企业资源规划)、MRP (材料要求规划)、MES (製造执行系统) 等,成为其业务成功的关键。

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专业服务

为了尽量提高效益,并确保客户在投资上取得高回报,专业服务机构旨在尽量短时间内完成项目。

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零售

零售业面对重重技术挑战,往往是网络安全攻击者的主要目标。

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贸易

贸易业在全球经济放缓下持续受压,贸易公司为阻止客户订单下降,只得削减边际利润。因此,在面对收入减少的情况下,他们的主要目标是尽量减低营运开支。

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其他

不论界别和规模,越来越多企业寻求方法将传统业务的经营模式进行数码化;善用创新的资讯科技协助业务转型,藉此提高生产力,争取最大投资回报,并且获得竞争优势。

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