We use cookies on this website to provide a user experience that’s more tailored to you. By continuing to use the website, you are giving your consent to receive cookies on this site. Read more about our Cookie Policy and Privacy Policy.

I accept
Estonia
Hotline Contact Join Us
 Follow
< Back
Products & Services
Europe Solutions Networking Information Security Cloud Solutions Cloud Data Center Internet Services Managed Services
< Back
Solutions
Architecture, Engineering & Construction Automobile BFSI Logistics & Transportation Manufacturing Legal & Accounting Services Retail Healthcare
< Back
Technology & Services
Consulting Services Customer Services
< Back
About Us
Our Company Global Ecosystem Partners News Center Accreditation & Awards Careers
< Back
Resources Center
Product Leaflets New Offering Videos White Paper Success Stories Blog
< Back
Contact Us
Contact Us Regional Contacts Services Hotline

Home > Message from CEO

2020-03-19

As your global business partner, we have been reacting to the pandemic since it first appeared in Asia at the beginning of the year. Given the global COVID-19 outbreak situation, I wanted to reach out to you personally about what we are doing here at CITIC Telecom CPC to support you, our employees and business partners.

Stay Connected with Global Support

With the situation of COVID-19 continues to evolve, we are doing our best to ensure health and safety of our employees, customers and partners, as well as protecting your ubiquitous business operation.

Taking advantage of the available technology we are able to continue to provide uninterrupted service to our clients and partners. Our global staff are fully operational and reachable, and will therefore continue to guarantee the firm’s key performance standards of quality, timely response and efficiency. We have well-established contingency plans in place and an embedded agile working capability that enable us to continue to provide global support anytime anywhere, without disruption.

Precautionary Measures

CITIC Telecom CPC maintains close communication with our customers and partners. All of our employees are equipped to work remotely, so should there arise a quarantine scenario, operations will continue as usual with our staff working from home offices. We have robust business continuity plans based on ISO27001 certification in order to prepare for unforeseen events and to meet the needs of customers who depend on our ICT services.

In the unlikely event of a pan-European lockdown, our support services and respective management will be done from our NOC/SOC centers in Hong Kong and Mainland China.

We have set up an in-house Covid Task Force to address client needs and concerns on the evolving business issues stemming from the Coronavirus outbreak. We have taken multiple precautionary measures (according to WHO & local authorities) to ensure the well-being and safety of our employees, customers and partners. In order to offer timely and prompt advice, you can refer to our website to know more on our response to COVID-19.

Many thanks for your confidence and trust in CITIC Telecom CPC.


Yours Sincerely,

Esmond Li
Chief Executive Officer & Executive Director



Products & Services
Europe Solutions Networking Information Security Cloud Solutions Cloud Data Center Internet Services Managed Services
Solutions
Architecture, Engineering & Construction Automobile BFSI Logistics & Transportation Manufacturing Legal & Accounting Services Retail Healthcare
Technology & Services
Consulting Services Customer Services
Resources Center
Product Leaflets New Offering Videos White Paper Success Stories Blog
About Us
Our Company Global Ecosystem Partners News Center Accreditation & Awards Careers
Contact Us

General Enquiry:
+372 622 33 99
Sales Hotline:
+372 622 33 60

Service Hotline +372 622 33 90

Contact Us

Follow Us

Sitemap Disclaimer Net Abuse Policy Privacy Notice Cookie Policy Accessibility Statement Terms & Conditions 中信集團品牌認證 | 中信雲賦能

Copyright © 中信國際電訊(信息技術)有限公司 CITIC Telecom International CPC Limited

Hotline
Contact
Join Us
Follow
Need help? Chat with CPC Chatbot
Supported browsers: Latest versions of IE11, Firefox, Chrome and Safari.
Terms & Conditions
Welcome to CITIC Telecom International CPC Limited. Your conversation with CPC Chatbot may be recorded for training, quality control and dispute handling purposes. By clicking “Continue” and using CPC Chatbot, you accept and agree to be bound by our Privacy Policy and give your consent to receive cookies on this site. Read more about our Cookie Policy and Privacy Policy.
Continue