主要職責：

• Develop and maintain a trusted relationship with existing customers, connect with key business executives and stakeholders
• Provide a positive customer service experience by timely response and successful delivery of services according to customer’s needs and objectives
• Grow the existing accounts by developing new business
• Identify opportunities within the designated industries for new customer acquisition
• Analyze the customer profiles to develop a sales plan for strategic solution selling
• Prepare sales reports and forecast business trend to achieve the assigned sales objectives
• Handle ad-hoc duties as assigned by his/her supervisors

工作要求：

• Bachelor degree in Computing, Electronics Engineering or related discipline
• Minimum 3 years’ enterprise sales experience in ICT industry with proven track record
• Sound knowledge in networking, information security and Cloud Computing products is highly preferred
• Excellent communication and presentation skills
• Result-oriented, self-motivated and a good team player
• Good command of spoken and written English, Cantonese and Mandarin
• Candidate with more experiences will be considered as Senior Account Manager

• Degree in Computer Science, Information Technology or related discipline
• Minimum 3 years pre-sales support experience in IT/ICT industry
• Deep technical experience in one or more of the following areas:
1. Virtualization
2. Storage
3. Windows
4. Linux
5. IP Networking
6. IT Security
• Excellent interpersonal, communication and presentation skills
• Good command of spoken and written English, Cantonese and Mandarin

主要職責

• Monitor and conduct periodic inspection of company backbone network equipment and services to identify customers affecting problems and ensure that customers can use the services all the time.
  
• Rapidly resolve customer problems at a high technical level and with excellent customer service.
  Register all customer problems in the trouble ticketing system and provide timely relevant information to the competent parties if required.
• Data verification and updating of company databases. Prepare reports after customer problem has been solved according to internal procedures and standards.
• Maintain and develop customers' relationship and satisfaction to higher standards.
• Maintain communication with customers, suppliers and other internal departments or functions in regards to network troubleshooting or planned work execution in accordance to agreed service level agreement.

工作要求

• With help-desk or customer services experience
  With higher education or above in Telecommunication or IT related subjects
• Proficient in English, good command of Estonian and Russian
• Good interpersonal and communication skills
• Responsible and reliable
• Able to work on shift duty (including night shifts)

主要職責:

• Devise effective corporate marketing programs to enhance the sales and market performance
• Implement product brand strategies by defining appropriate target segments and value positioning
• Develop and reinforce partnership with vendors or public associations
• Manage artwork, proof reading, production, translation of marketing deliverables in a timely and cost effective manner; customize the deliverables to support Hong Kong and regional offices
• Source, manage and liaise with providers of marketing services such as Advertising Agency, Media Specialist, Marketing Research House, PR Agency, Production/Printers, etc.
• Plan & implement marketing events with sales team
• Formulate effective marketing strategies to achieve overall marketing objectives while fulfilling the legal requirements
• Manage budget control process for tracking expenses and payment status
• Assist in ad hoc projects

工作要求:

• Degree in Marketing or related discipline.
• Minimum 2-3 years marketing experience with proven performance in telecommunications or IT related industries.
• Experience in developing and implementing marketing programs including advertising, market intelligence, sales and marketing collaterals, sales promotion direct marketing and event management
• Knowledgeable for web site management and e-marketing; web publishing skills are preferable but not necessary
• Independent, self-motivating, result-oriented and able to meet tight deadlines
• Excellent interpersonal and team building skills.
• Good presentation skills
• Excellent communication skills in English
• Good command of Russian, Polish or Estonian would be an advantage 

• Higher Diploma or above in Computer Science / Information Technology or related discipline
• 1 - 2 years working experience in Data Center, SI or ISP / Telco or IT industry preferable but not a must
• Knowledge on VMWare, Microsoft products, UNIX / Linux system administration
• Professional certifications in system, network or security field is an advantage
• Good interpersonal and communication skills
• Good command of spoken and written English, Cantonese and Mandarin
• Willing to work on shift duties for supporting 24/7 operation

• Study, source and evaluate new technologies and solutions to transform into new products for Hong Kong and Overseas markets.
• Manage existing products to provide product support and continuous improvement of product features and offerings.
• Coordinate with vendors or in-house resources to drive product enhancements & improve service support.
• Based on product operation report, draw up the corresponding promotion plan and subsequent product development strategy
• Liaise with Sales and Pre-Sales team to provide sales kits and internal sales briefing

• Degree in Information System, Telecom Engineering or Computer Science or related disciplines.
• Minimum 3 years’ experience in Telecom, System Integration or Cloud Computing industry.
• Quick learn and hands-on experience in the formulation and implementation of product plans.
• Knowledge and hands-on working experience with virtualization and network technology or business analysis would be a definite advantage.
• Self-motivated, result-oriented with good business acumen, analytical skills, communication skills, and interpersonal skills and able to work independently.
• Good command in both spoken and written English, Chinese and Mandarin
• Travel to Mainland China occasionally

• Manage the implementation of customer projects and provide updates to the customer regularly
• Ensure smooth implementation with all deliverables completed without delay
• Identify and provide solutions to any issue, risks and other impediments to project delivery
• Liaise with internal departments, vendors and partners on service provisions process
• Work with internal and external partners effectively
• Handle ad-hoc duties as assigned by his/her supervisors

• Bachelor degree in Computer Science, Tele-communication, Information Technology, Business Administration or equivalent
• 5 years of IT industry working experience with min. 2 years in managing ICT project
• With below product knowledge is preferable:
• Cloud related product (AWS, Azure, Aliyun etc.)
• Security related product (Fortinet next-gen firewall, Palo Alto, Forcepoint etc)
• Holder of professional certifications such as CCNA/CCNP, PMP or PRINCE2 certified Practitioner will be an advantage
• Well organized, positive thinking and self-motivated
• Excellent communication and presentation skills are mandatory
• Good command of spoken and written English, Chinese & Mandarin

Administration

• Provide necessary entries into the CRM system
• Maintain records of actual sales and forecasts and produce reports
• Assist in creating customer proposals

• Act as the central point of contact in the sales team for all internal stakeholders
• Undertake daily progress of proposals and orders in CRM
• Support the Sales team in Europe in various projects

工作要求:

• University degree or above in any discipline
• Advanced Excel skills
• Fluent in English
• Attention to details
• Proactive team player, with excellent communication skills

Interested parties, please send your full resume with salary expectation via email: aldona.kokosza@citictel-cpc.com