主要職責：

• Develop and maintain a trusted relationship with existing customers, connect with key business executives and stakeholders
• Provide a positive customer service experience by timely response and successful delivery of services according to customer’s needs and objectives
• Grow the existing accounts by developing new business
• Identify opportunities within the designated industries for new customer acquisition
• Analyze the customer profiles to develop a sales plan for strategic solution selling
• Prepare sales reports and forecast business trend to achieve the assigned sales objectives
• Handle ad-hoc duties as assigned by his/her supervisors

工作要求：

• Bachelor degree in Computing, Electronics Engineering or related discipline
• Minimum 3 years’ enterprise sales experience in ICT industry with proven track record
• Sound knowledge in networking, information security and Cloud Computing products is highly preferred
• Excellent communication and presentation skills
• Result-oriented, self-motivated and a good team player
• Good command of spoken and written English, Cantonese and Mandarin
• Candidate with more experiences will be considered as Senior Account Manager

• Security devices (including UTM, IPS, WAF, SIEM) implementation
• Total solution design and implementation
• Provide 2nd tier configuration and troubleshooting support
• Perform patch management
• Require on-site and work outside normal working hours if necessary
• Handle ad-hoc duties as assigned by his/her supervisors

• Degree in Computer Science, Information Technology or related discipline
• Minimum 3 years pre-sales support experience in IT/ICT industry
• Deep technical experience in one or more of the following areas:
1. Virtualization
2. Storage
3. Windows
4. Linux
5. IP Networking
6. IT Security
• Excellent interpersonal, communication and presentation skills
• Good command of spoken and written English, Cantonese and Mandarin

• Degree in Computer Science, Information Technology or related discipline
• Minimum 3 years pre-sales support experience in IT/ICT industry
• Deep technical experience in one or more of the following areas:
1. Virtualization
2. Storage
3. Windows
4. Linux
5. IP Networking
6. IT Security
• Excellent interpersonal, communication and presentation skills
• Good command of spoken and written English, Cantonese and Mandarin

• Degree in Computer Science, Information Technology or related discipline
• Minimum 3 years pre-sales support experience in IT/ICT industry
• Deep technical experience in one or more of the following areas:
1. Virtualization
2. Storage
3. Windows
4. Linux
5. IP Networking
6. IT Security
• Excellent interpersonal, communication and presentation skills
• Good command of spoken and written English, Cantonese and Mandarin

• Degree in Computer Science, Information Technology or related discipline
• Minimum 3 years pre-sales support experience in IT/ICT industry
• Deep technical experience in one or more of the following areas:
1. Virtualization
2. Storage
3. Windows
4. Linux
5. IP Networking
6. IT Security
• Excellent interpersonal, communication and presentation skills
• Good command of spoken and written English, Cantonese and Mandarin

主要職責

• Monitor and conduct periodic inspection of company backbone network equipment and services to identify customers affecting problems and ensure that customers can use the services all the time.
  
• Rapidly resolve customer problems at a high technical level and with excellent customer service.
  Register all customer problems in the trouble ticketing system and provide timely relevant information to the competent parties if required.
• Data verification and updating of company databases. Prepare reports after customer problem has been solved according to internal procedures and standards.
• Maintain and develop customers' relationship and satisfaction to higher standards.
• Maintain communication with customers, suppliers and other internal departments or functions in regards to network troubleshooting or planned work execution in accordance to agreed service level agreement.

工作要求

• With help-desk or customer services experience
  With higher education or above in Telecommunication or IT related subjects
• Proficient in English, good command of Estonian and Russian
• Good interpersonal and communication skills
• Responsible and reliable
• Able to work on shift duty (including night shifts)

主要職責

• Monitor and conduct periodic inspection of company backbone network equipment and services to identify customers affecting problems and ensure that customers can use the services all the time.
  
• Rapidly resolve customer problems at a high technical level and with excellent customer service.
  Register all customer problems in the trouble ticketing system and provide timely relevant information to the competent parties if required.
• Data verification and updating of company databases. Prepare reports after customer problem has been solved according to internal procedures and standards.
• Maintain and develop customers' relationship and satisfaction to higher standards.
• Maintain communication with customers, suppliers and other internal departments or functions in regards to network troubleshooting or planned work execution in accordance to agreed service level agreement.

工作要求

• With help-desk or customer services experience
  With higher education or above in Telecommunication or IT related subjects
• Proficient in English, good command of Estonian and Russian
• Good interpersonal and communication skills
• Responsible and reliable
• Able to work on shift duty (including night shifts)