(只限英文版)
Relentless strife for excellence
CITIC Telecom CPC is lauded for its solid set of services and
ongoing product innovation
Hong Kong-based carrier-neutral ICT
solutions provider CITIC Telecom CPC
was chosen by the esteemed panel of
judges as this year’s Technology Company of the Year in the Mature category.
The judges prized CITIC Telecom
CPC for its “very solid set of services,
growing business and ongoing innovation
within the CITIC solutions/platforms,”
demonstrated “good international efforts
and steady business growth.” It was also
recognized for its pursuit of high quality
service and international standards.
Continuous product innovation
Targeting enterprises of all scales,
CITIC Telecom CPC’s flagship product families cover global connectivity
(TrueCONNECT), enterprise-class information security (TrustCSI), high performance cloud computing (SmartCLOUD)
and big data and other data storage (DataHOUSE).
“The product families are continually
enhanced, and are not static offerings,”
said Kenneth Wong, general manager,
business solutions, CITIC Telecom CPC.
“With the completion of the acquisition
of Linx Telecom in February this year, we
have significantly extended TrueCONNECT’s worldwide business IP networking coverage from over 120 countries with
more than 100 Points of Presence (POPs),
to 14 additional countries with 24 more
POPs across Western Europe, Central and
Eastern Europe, as well as Central Asia.”
Over the last 18 months, the company made three innovative developments:
enhanced the features in replication and
disaster recovery service (SmartCLOUD
BRR); launched SmartCLOUD Professional Service; and launched advanced
threat protection offering (TrustCSI ATP).
“With its global network and points
of presence, CITIC Telecom CPC can cater to multinationals and large companies
worldwide with a wide spectrum of managed networking services, information
security, cloud computing and data center
services,” Wong said.
Embedding machine learning
In 2H 2017, the company plans to
launch a new solution that takes advantage of machine learning to tackle sophisticated insider and external threats.
“By embedding the latest machine
learning mechanism into the advanced
SIEM technology, the new solution can
provide more accurate and deeper insights
into security threats,” Wong explained.
Machine Learning is also expected to
help improve the dynamic classification
of anomalies.
“The machine learning algorithms can
efficiently educate itself about what is
‘normal’ on a network, using AI heuristics to decide what to further investigate,
and even what actions to take,” he added.
Seal of quality
“We are very thankful for the industry recognition, and are proud to win the
award. It has taken a lot of hard work, and
we have always been focused on delivering excellence,” said Wong.
The company is committed to pursue continuous excellence. He said CITIC Telecom CPC is one of the first IaaS
providers in Hong Kong to obtain ISO
27017, which covers information security
aspects of cloud computing.
“ISO 27017 is a ‘seal of quality.’ It
is one more proof-point that we are truly
serious about investing in cloud-specific measures to safeguard our customers’
digital assets,” Wong concluded.
CITIC Telecom CPC out to make
services smarter
It plans to integrate machine learning and user behavior analysis
solution into its TrustCSI MSS offering later this year
CITIC Telecom CPC is putting
more teeth into its TrustCSI
Managed Security Services
(MSS) offering in order to
keep pace with the growing number
of sophisticated cyberattacks against
enterprise networks.
To provide an innovative way to
analyze end user data flow, the company
plans to roll out a new machine learning
and user behavior analysis solution as
part of its TrustCSI product family by
year-end.
“The new solution can detect
abnormal behaviors and defend against
emerging threats before they create any
adverse effects to your organization,”
said Daniel Kwong, senior vice president
of information technology and security
services, CITIC Telecom CPC.
He explained traditional software
deployed in corporate IT environments
cannot effectively identify emerging
attacks.
“Such software heavily relies on
signature to identify malware. Thus,
targeted threats, including tailor-made
malware and zero-day malware, can easily
bypass the traditional security defense to
invade the IT network and take control
of the system. To tackle this, enterprises
should leverage on more advanced and
intelligent machine learning technology,”
Kwong said.
Besides leveraging the benefits
of machine learning, CITIC Telecom
CPC will further enhance the TrustCSI
MSS platform by upgrading its SIEM
(security incident and event management)
capability.
Enabling SIEM
“Currently, the MSS platform is able
to support more than 200 devices which
means over 95% of network devices at
the customer side are being supported.
By continuously putting some effort to
upgrade our SIEM capability we are able
to provide faster events analysis,” Kwong
said.
The company has always been
proactive in upgrading its TrustCSI MSS
offering to meet the changing security
requirements of enterprise networks.
Initially designed to provide
monitoring and security threat detection,
as well as to provide advisory services,
TrustCSI MSS introduced two years ago
remediation services in order to help
companies implement mitigation action
against security threats.
Continuous development
Last year, TrustCSI ATP solution was
added to the mix to deliver comprehensive
protection against advanced persistent
threats across endpoints, networks and
servers.
“Back by CITIC Telecom CPC’s
24x7 Security Operations Centers which
are staffed by certified security experts,
TrustCSI ATP delivers a security fabric
to protect enterprises with pervasive and
adaptive cybersecurity that spans IoT and
remote devices, through the infrastructure
core, and into the cloud,” Kwong said.
By continuously upgrading its MSS
offering, CITIC Telecoms CPC hopes
to keep its value proposition to its wide
customer base in Hong Kong spanning
various sectors such as banking, logistics,
manufacturing, retail and transportation,
among others.
“We have ample experience in
handling different security challenges and
have gained a wide variety of security
know-how. As a result, our customers can
leverage on our expertise in dealing with
security challenges in an effective and
efficient way,” Kwong said.
