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Account ManagerHong Kong, Taiwan, Malaysia
maintain a trusted relationship with existing customers, connect with key
business executives and stakeholders
positive customer service experience by timely response and successful delivery
of services according to customer’s needs and objectives
Grow the existing
accounts by developing new business
opportunities within the designated industries for new customer acquisition
customer profiles to develop a sales plan for strategic solution selling
sales reports and forecast business trend to achieve the assigned sales
Handle ad-hoc duties as assigned by his/her supervisors
degree in Computing, Electronics Engineering or related
years’ enterprise sales experience in ICT industry with proven track record
knowledge in networking, information security and Cloud Computing products is
communication and presentation skills
self-motivated and a good team player
of spoken and written English, Cantonese and Mandarin
with more experiences will be considered as Senior Account Manager
Lead and manage a small sales team to attain monthly sales quota and meet required sales activity levels, including, but not limited to: contacting prospective customers by telephone, cold call premise visits, networking, lead generation, proposal submission, and customer appointments.
Apply sound strategies to penetrate accounts held by competitors.
Develop and implement sales plans that provide clearly defined strategies, tactics, and timeframes to maximize performance.
Convey information (verbal and written) clearly and efficiently in a way that sets clear expectations and encourages open dialogue and understanding with prospects and customers.
Develop and maintain positive and comfortable relationships with prospects, customers, and internal resources. Understand the dynamics of prospective and customer organizations to appropriately align with key decision makers and decision influencers.
Provide accurate and detailed sales forecast of identified and proposed opportunities ensuring sales quota attainment.
Maintain knowledge of products and services including features, benefits, changes, applications, ability to be customized, and how to effectively distinguish them from competitor offerings and position them to meet customers’ needs. Understand and adapt to constantly changing products in a perpetually changing industry.
Close sales engagements with customers by gaining commitment to implement the value-adding solution(s).
Collaborate with internal resources to share information, coordinate sales, and provide assistance as needed to ensure customer requirements and expectations are met.
Partner with customers through strategic and consultative sales approach to understand their business needs, issues, strategies, and priorities to deliver a value-adding business solution.
Prepare and present professional proposals specific to customer needs and that align with their goals, critical success factors, and strategic vision ultimately moving them toward the purchase. Compile sales proposal documents and ensure proper documentation is completed.
Bachelor Degree or above, major in Computer Science, Electronics, IT, Business Development or related discipline
Good record of consistent quota achievement or over achievement, be results-driven
4 - 5 years sales team leading experience in ICT industry with minimum 3 years experiences in selling Wide Area Networks & IT solutions
Possess general business knowledge to understand business problems and identify solutions
Innovative, good management, interpersonal and presentation skills
Positive mindset and result-oriented. Self-motivated and a good team player. Be able to motive sales team members
Sound knowledge in selling internet connectivity services and experience and knowledge in China market is definitely a plus
Good command of English and Mandarin, Cantonese is preferred