We use cookies on this website to provide a user experience that’s more tailored to you. By continuing to use the website, you are giving your consent to receive cookies on this site. Read more about our Cookie Policy and Privacy Policy.

I accept
Eesti
Vihjeliin Võtke ühendust Liitu meiega Jälgi
< Tagasi
Tooted ja Teenused
Euroopa lahendused Võrgustiku loomine Infoturve Pilvelahendused Pilvandmekeskus Internetiteenused Haldatavad teenused
< Tagasi
Lahendused
Arhitektuur, projekteerimine ja ehitus Autotööstus BFSI Logistika ja transport Tootmine Õigus- ja raamatupidamisteenused Jaemüük Healthcare
< Tagasi
Tehnoloogia ja teenused
Konsultatsiooniteenused Klienditeenindus
< Tagasi
Firmast
Meie firma Globaalsed ökosüsteemi partnerid Uudised Akrediteerimised ja auhinnad Karjäär
< Tagasi
Infomaterjalid
Teenuste brozüürid Uued pakkumised Videod Valge raamat Edulood Blogi
< Tagasi
Kontakteeru
Kontakteeru Piirkondlikud kontaktid Abiliin

Avaleht > Tooted ja Teenused > Haldatavad teenused > DataHOUSE™ AR Remote Hand

Remote Operations and Maintenance Services

Augmented Reality (AR), Artificial Intelligence (AI), 5G, and advanced computing technologies are broadening the economic horizon. Business systems which are hosted in data centres are becoming more complex, requiring prompt and agile operations and maintenance services. With the motto “Innovation Never Stops”, CITIC Telecom CPC integrates AR technology into its data centre services, resulting in the launch of its “AR Remote Hand” - Remote Operations and Maintenance Services.

The AR Remote Hand employs AR glasses to stream real-time intelligence, troubleshooting logs, graphics and encrypted data from back-end systems to on-site engineers and maintenance staff. It provides field engineers with a heads-up display for remote visualisation in real-time as they install, maintain or troubleshoot equipment. Through an AR operations console, back-end teams share the same view as on-site engineers, allowing them to provide live instructions for troubleshooting. It solves the challenges of cross-regional operations, complex equipment, inconvenient onsite deployment, time for retrieving numerous documents and connect to backend data, as well as communication and data transmission distortion. Integrating virtual and reality, AR Remote Hand speeds the whole operations and maintenance process and boosts field productivity.

An Innovative Solution to cope with Data Centre Challenges

  • High Standard IT Professional is Required
    In the past, IT staff needed to conduct on-site investigations to figure out the causes of fault cases and propose solutions. It requires experienced IT professionals with high standard.
  • Complex and Diverse Equipment Management
    There are numerous types of IT equipment and models, as well as ever-changing updates and diversified equipment and processes. They require a myriad of operation manuals or communication inquiries.
  • Absence of IT Staff
    Operations and maintenance staff may be absent due to business trips, location distance issues, on leave, or fail in having replacement staff on duty, etc.
  • Cross-regional Communication and Collaboration
    With the trend of globalization and cross-regional operations, operations and maintenance engineers all over the world need to deal with various challenges, including multiple languages, time lags, and diversified skillsets in multi-technology environments.

Applied Features

    Order Management Icon Order Management

    Real-time Monitoring Icon Real-time Monitoring

    • Back-end systems integration
    • Scanning of QR code labels
    • Data input via voice / gesture
    • Monitoring of equipment status
    • Updates of orders in real-time
    • Monitoring of network traffic


    Remote Assistance Icon Remote Assistance

    AR User Manual Icon AR User Manual

    • AR 3D labelling
    • Content creation via PC/APP
    • AR-oriented troubleshooting
    • Customized point of interest
    • Intelligent viewing of historical records and processing of data analysis
    • Integrate virtual and reality

Innovation Values

    Zero Global Distance Icon
    		 Zero Global Distance
    Engineers can adopt a more efficient and cost-effective way to manage system installation and maintenance though encountering challenges of multi-languages, multi-time zones and multi-skill requirements.
    High-quality Field Service Support Icon
    		 High-quality Field Service Support
    Professional services resources can be centralized and more effectively allocated to help discovering problems accurately and completing instructions rapidly through remote collaborations.
    Minimize Health Risks Icon
    		 Minimize Health Risks
    With the AR Remote Hand, the operations and maintenance work would not be delayed even in special occasions such as amidst pandemics. There is no need for staff to gather physically to complete the tasks, minimizing their health risks.
    Increase Cost Effectiveness Icon
    		 Increase Cost Effectiveness
    Customers can manage the operations and maintenance work remotely without visiting the site in person. It significantly reduces transportation time costs and improves overall efficiency.

Blogi

Exploring【CITIC Telecom CPC Cloud Data Center】Empowering Digital Intelligent Journey

Exploring【CITIC Telecom CPC Cloud Data Center】Empowering Digital Intelligent Journey

2023-07-14

To help customers discover new business possibilities and sustain market-leading advantage, we organized "Exploring CITIC, Beyond the Possibilities: Intelligent AR Data Center Tour"…

Rohkem
GCL’s SD-WAN Optimization Project Stands Out, Honored as“2022 Outstanding SDN, NFV, and Network AI Case in China

GCL’s SD-WAN Optimization Project Stands Out, Honored as“2022 Outstanding SDN, NFV, and Network AI Case in China"

2023-07-06

"GCL's SD-WAN Optimization Project", jointly submitted by China Entercom and GCL, has been selected as“2022 Outstanding SDN, NFV, and Network AI Case in China – Innovative Case Aw…

Rohkem
CITIC Telecom CPC võitis IT Europa Channel Awards auhinna aasta parima kaughalduse lahenduse kategoorias

CITIC Telecom CPC võitis IT Europa Channel Awards auhinna aasta parima kaughalduse lahenduse kategoorias

2023-06-09

CITIC Telecom CPC on teda-tuntud oma silmapaistvate saavutuse eest selles valdkonnas. Hiljuti võitsime prestiižika IT Europa Channel Awards auhinna kategoorias "Aasta parim kaugha…

Rohkem
Susutainable Technology is key for Greener Enterprise

Sparkling Biz Matters Series: Sustainable Technology for Greener Enterprises

2023-04-28

Using sustainable technology is essential for businesses to achieve ESG goals and carry out cost optimization, energy efficiency enhancement and better resource utilization to impro…

Rohkem
Sparkling Biz Matters: Your Intelligence Operations Begin with Innovative Technologies

Sparkling Biz Matters: Your Intelligence Operations Begin with Innovative Technologies

2023-03-03

Enterprises infusing intelligence into operation processes in recent years is indeed a sign of winning, and this trend has resulted in intelligent applications, setting off the grou…

Rohkem
Autoneum Going Global with Green Digitalization Solutions

Autoneum Going Global with Green Digitalization Solutions

2022-11-09

Autoneum, headquartered in Switzerland, is a globally-leading company specializing and pioneering in acoustic and thermal management of vehicles. Thanks to the partnership with Chin…

Rohkem
Network Construction: Beyond “Eastern Data and Western Computing”

Network Construction: Beyond “Eastern Data and Western Computing”

2022-05-13

In face of “Eastern Data and Western Computing”, it is high time to figure out how to realize the interconnection between data centers in various locations

Rohkem
5G+ Smart Industries – Building the Future of Architecture and Construction

5G+ Smart Industries – Building the Future of Architecture and Construction

2021-11-26

Now, as 5G technology rolls out across the world, it is radically transforming the design and construction of the structures people use, especially within the context of next-genera…

Rohkem

Seotud tooted

Globaalsed pilvandmete keskusedGlobaalsed pilvandmete keskused

Globaalsed pilvandmete keskused

DataHOUSE™

Mandri-HiinaMandri-Hiina

Mandri-Hiina

DataHOUSE™

Aasia ja Vaikse ookeani piirkondAasia ja Vaikse ookeani piirkond

Aasia ja Vaikse ookeani piirkond

DataHOUSE™

Eesti andmekeskuse lahendusEesti andmekeskuse lahendus

Eesti andmekeskuse lahendus

DataHOUSE™

Võtke ühendust
Ettevõtte nimetus:
Kontaktisiku nimi:
Ametikoht:
Kontakttelefon:

-

E-posti aadress:
Märkused

Kinnitamiseks lohistage

Tooted ja Teenused
Euroopa lahendused Võrgustiku loomine Infoturve Pilvelahendused Pilvandmekeskus Internetiteenused Haldatavad teenused
Lahendused
Arhitektuur, projekteerimine ja ehitus Autotööstus BFSI Logistika ja transport Tootmine Õigus- ja raamatupidamisteenused Jaemüük Healthcare
Tehnoloogia ja teenused
Konsultatsiooniteenused Klienditeenindus
Infomaterjalid
Teenuste brozüürid Uued pakkumised Videod Valge raamat Edulood Blogi
Firmast
Meie firma Globaalsed ökosüsteemi partnerid Uudised Akrediteerimised ja auhinnad Karjäär
Võtke ühendust

Üldtelefon:
+3726223399
Müük:
+3726223360

Tehniline abi +372 622 33 90

Võtke ühendust

Jälgi meid

Sisukaart Lahtiütlus Net Abuse Policy Privacy Notice Küpsiste Kasutamise Põhimõtted Accessibility Statement Tingimused 中信集團品牌認證 | 中信雲賦能

Copyright © 中信國際電訊(信息技術)有限公司 CITIC Telecom International CPC Limited

Vihjeliin
Võtke ühendust
Liitu meiega
Jälgi

Täname Teid päringu eest.


Võtame Teiega peagi ühendust.
Kuidas saada ühendust
Helistage meile

372 622 33 99

Kirjutage meile

Saatke meile oma küsimus