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CITIC TELECOM CPC > Blogi
2019-11-20

Critical Winning Factors in Business Transformation

By Jacky Kwok, CCO, CITIC Telecom CPC

Nowadays, enterprises face unprecedented competitions from all over the world.  How does enterprise create critical winning factors to ensure business success?  Digitalization seems to be one of the most common answers to many companies across different industries.  From shortening delivery lead time in a logistic firm to secure blockchains in a financial institute, all these critical winning factors cannot be achieved without the help of digital transformations.

The journey of digitalization can be very painful.  It requires companies to venture into unfamiliar territories and face many risks associated with technology adaptations.  Traditional business modeling emphasis return on investment (ROI) which usually does not apply to technology investment.  Cyber security risk exposures increase as a company moves towards digitally competence.  Huge upfront investment can also delay many deployments resulting in missing market opportunities.

ICT is the Driving Force for Digital Transformation

Successful enterprises take advantage of the Information and Communication Technology (ICT) industry tapping into resources and expertise of various different essential elements such as Connectivity, Cloud, Cyber Security and Data Centre.

For the past 30 years, the ICT industry has become the primary driving force for enterprise transformation.  It began mostly with internal process improvement and enhancement of productivity.  Nowadays, it has gone into areas such as Artificial Intelligence (AI) in manufacturing, genetic therapy/manipulation, self-driven vehicles/aircrafts and the list keeps getting longer every day.

Find Your Trusted ICT Partner

There are many factors to consider when it comes to choosing a strong ICT partner.  Geographically, it has to suit your regional/global presence.  In terms of experience, it has to cover a wider range of products and services.  Preferably, a strong corporate culture on “Innovations”.  Last but not least, in-depth understanding of “Digital Globalization”.

In a nutshell, competitive advantages/winning factors can be created with the help of the ICT industry.  The right ICT provider makes the technology easily accessible to companies who are interested to catch the train of digitalization.



Kwok, Jacky

Mr. Jacky Kwok

Chief Commercial Officer

Mr. Jacky Kwok is CITIC Telecom CPC’s Chief Commercial Officer and is responsible to lead the Sales Functions and Product Functions of the company’s Enterprise Business units. Expanding the company’s territorial coverage and revenue are the top priority to Mr. Kwok, leading CITIC Telecom CPC to become one of the top tier global players in the industry. Mr. Kwok is a seasoned senior executive in the ICT industry with over 20 years of practical experience and industry knowledge. Prior to joining CITIC Telecom CPC, Mr. Kwok was the President of Global Voice at CITIC Telecom International Holdings Ltd, and had held various senior positions in the telecommunications industry. Mr. Kwok holds a Bachelor of Science Degree in Physics from The University of British Columbia.

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