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Careers

CITIC TELECOM CPC > About Us > Careers > Joining Us
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Joining Us

The personal data collected by jobs@citictel-cpc.com will be used by CITIC Telecom International CPC Limited to assess your suitability to assume the job duties of the position for which you have applied. All information received will be kept in strict confidence and for employment-related purpose only.

Account Manager Hong Kong, Taiwan, Singapore
Key Responsibilities:
  • Develop and maintain a trusted relationship with existing customers, connect with key business executives and stakeholders
  • Provide a positive customer service experience by timely response and successful delivery of services according to customer’s needs and objectives
  • Grow the existing accounts by developing new business
  • Identify opportunities within the designated industries for new customer acquisition
  • Analyze the customer profiles to develop a sales plan for strategic solution selling
  • Prepare sales reports and forecast business trend to achieve the assigned sales objectives
  • Handle ad-hoc duties as assigned by his/her supervisors

Job Requirements:
  • Bachelor degree in Computing, Electronics Engineering or related discipline
  • Sound knowledge in networking, information security and Cloud Computing products is highly preferred
  • Excellent communication and presentation skills
  • Result-oriented, self-motivated and a good team player
  • Good command of spoken and written English, Cantonese and Mandarin
  • Candidate with more experiences will be considered as Senior Account Manager


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email (jobs@citictel-cpc.com) or to Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.
Cloud Solutions Architect Hong Kong
Key Responsibilities: 
  • Provide consultancy and support to Sales for contract closure
  • Interfacing with both the generalists and specialists in the sales and delivery teams
  • Prepare price, cost calculation and financial justification for customized solutions
  • Executing quick technical feasibility and proposal development for moving identified workloads to SmartCLOUD in order to capture customers' requirements and needs
  • Drive the quality of the on boarding plan and ensure plan execution are met
  • Handle ad-hoc duties as assigned by his/her supervisors

Job Requirements:
 
  • Degree in Computer Science, Information Technology or related discipline
  • Minimum 3 years pre-sales support experience in IT/ICT industry  
  • Deep technical experience in one or more of the following areas:
        1. Virtualization
        2. Storage
        3. Windows
        4. Linux
        5. IP Networking
        6. IT Security
        • Excellent interpersonal, communication and presentation skills
        • Good command of spoken and written English, Cantonese and Mandarin

We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email (jobs@citictel-cpc.com) or to Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.
Cloud Solutions Architect Hong Kong
Key Responsibilities: 
  • Provide consultancy and support to Sales for contract closure
  • Interfacing with both the generalists and specialists in the sales and delivery teams
  • Prepare price, cost calculation and financial justification for customized solutions
  • Executing quick technical feasibility and proposal development for moving identified workloads to SmartCLOUD in order to capture customers' requirements and needs
  • Drive the quality of the on boarding plan and ensure plan execution are met
  • Handle ad-hoc duties as assigned by his/her supervisors

Job Requirements:
 
  • Degree in Computer Science, Information Technology or related discipline
  • Minimum 3 years pre-sales support experience in IT/ICT industry  
  • Deep technical experience in one or more of the following areas:
        1. Virtualization
        2. Storage
        3. Windows
        4. Linux
        5. IP Networking
        6. IT Security
        • Excellent interpersonal, communication and presentation skills
        • Good command of spoken and written English, Cantonese and Mandarin

We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email (jobs@citictel-cpc.com) or to Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.
International Customer Care Specialist Estonia

Key Responsibilities 

  • Monitor and conduct periodic inspection of company backbone network equipment and services to identify customers affecting problems and ensure that customers can use the services all the time.
  • Rapidly resolve customer problems at a high technical level and with excellent customer service.
  • Register all customer problems in the trouble ticketing system and provide timely relevant information to the competent parties if required.
  • Data verification and updating of company databases. Prepare reports after customer problem has been solved according to internal procedures and standards.
  • Maintain and develop customers' relationship and satisfaction to higher standards. 
  • Maintain communication with customers, suppliers and other internal departments or functions in regards to network troubleshooting or planned work execution in accordance to agreed service level agreement.


Requirements 

  • With help-desk or customer services experience
  • With higher education or above in Telecommunication or IT related subjects
  • Proficient in English, good command of Estonian and Russian
  • Good interpersonal and communication skills
  • Responsible and reliable
  • Able to work on shift duty (including night shifts)


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email (jobs@citictel-cpc.com
Operation Engineer (Network Security Operation) Hong Kong
Key Responsibilities: 
  • Work and monitor in integrated Operations Center
  • Perform routine monitoring and analysis to customer’s network, security and cloud equipment
  • Provide 1st Tier Support & Trouble Shooting
  • Assist in system setup, security equipment configuration and service provisioning
  • Handle ad-hoc duties as assigned by his/her supervisors

Job Requirements: 
  • Higher Diploma or above in Computer Science / Information Technology or related discipline
  • 1 - 2 years working experience in Data Center, SI or ISP / Telco or IT industry preferable but not a must
  • Knowledge on VMWare, Microsoft products, UNIX / Linux system administration
  • Professional certifications in system, network or security field is an advantage
  • Good interpersonal and communication skills
  • Good command of spoken and written English, Cantonese and Mandarin
  • Willing to work on shift duties for supporting 24/7 operation
  • Work location at Kwai Chung and Ap Lei Chau
  • Fresh graduates/ candidates with less experience are also welcome and training will be provided
  • With shift allowance and transportation allowance


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email (jobs@citictel-cpc.com) or to Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.
Sales Manager (Carrier) Netherlands
Key Responsibilities: 


  • Execute regional sales strategy and targets that are in line with general sales and company objectives
  • Defines and implements own action plan and framework for named accounts, sales leads and prospects to meet sales targets. Report on the action plan and results to VP Sales Europe.
  • Coordinate own sales forecasts and KPIs and provides reports on the results
  • Proactively seeks customers, builds up and maintain the customer database and pipeline
  • Map multinational accounts and identify the relevant contacts
  • Generate and develop Quality Leads for Carrier Sales
  • Approaches customers directly (also by cold calling) in order to make them interested in our services, build database of potential clients and brand awareness
  • Create and conduct proposal presentations and RFP responses
  • Coordinate sales process internally and act as a point of contact between customers and internal stakeholders in regards to presented bids/ proposals
  • Coordinate further follow up with customers on presented bids/proposals
  • Initiate and handle all needed arrangements in order to finalize requested proposals, gather customers’ commitment for the order and close the deal
  • Coordinate all communication with the approached customers and ensure follow up on customers’ requests

Job Requirements: 

  • University degree in Electronic Engineering, Computer Science, Information Technology, or related discipline
  • Minimum 5 years working experience in sales the data networking and IT industry
  • Knowledge of the telecom industry
  • Having substantial and provable experience with working with top management and CEO’s of multinational companies
  • Independent, good communication, interpersonal and presentation skill
  • Good command of English and local language

Interested parties, please send your full resume with salary expectation via email: marge.arro@citictel-cpc.com

Sales Manager (Carrier) Netherlands
Key Responsibilities: 


  • Execute regional sales strategy and targets that are in line with general sales and company objectives
  • Defines and implements own action plan and framework for named accounts, sales leads and prospects to meet sales targets. Report on the action plan and results to VP Sales Europe.
  • Coordinate own sales forecasts and KPIs and provides reports on the results
  • Proactively seeks customers, builds up and maintain the customer database and pipeline
  • Map multinational accounts and identify the relevant contacts
  • Generate and develop Quality Leads for Carrier Sales
  • Approaches customers directly (also by cold calling) in order to make them interested in our services, build database of potential clients and brand awareness
  • Create and conduct proposal presentations and RFP responses
  • Coordinate sales process internally and act as a point of contact between customers and internal stakeholders in regards to presented bids/ proposals
  • Coordinate further follow up with customers on presented bids/proposals
  • Initiate and handle all needed arrangements in order to finalize requested proposals, gather customers’ commitment for the order and close the deal
  • Coordinate all communication with the approached customers and ensure follow up on customers’ requests

Job Requirements: 

  • University degree in Electronic Engineering, Computer Science, Information Technology, or related discipline
  • Minimum 5 years working experience in sales the data networking and IT industry
  • Knowledge of the telecom industry
  • Having substantial and provable experience with working with top management and CEO’s of multinational companies
  • Independent, good communication, interpersonal and presentation skill
  • Good command of English and local language

Interested parties, please send your full resume with salary expectation via email: polina.sosnovskaya@citictel-cpc.com

Security Analyst, Services Delivery Hong Kong
Key Responsibilities: 
  • Provide 2nd tier support on Managed Security Services, specifically on information security incident management; Investigate, respond and provide recommendations in a timely manner
  • Design and maintain SIEM rules with on-going tuning
  • Prepare, review and update operation procedures and guidelines
  • Perform Managed Security Services devices change management; Test and apply patches or upgrades with records
  • Prepare service reports for customer and internal parties
  • Managed Security Services portal administration
  • Regular meeting with customer for service review

Job Requirements: 
  • Degree holder in Information Technology or Computer Science or related subjects in information security or equivalent
  • A minimum of 3 years’ working experience in IT services with at least 2 years of which in information security or risk management areas
  • Professional certifications in information security such as CISSP, CISA, GIAC, CEH, ISO 27001 is an advantage but not a must
  • Experience in security incident analysis and handling
  • Experience in Firewall, IDS/IPS, UTM, WAF, UNIX and Windows system administration
  • Knowledge in vulnerability analysis as well as traffic, events and packets analysis
  • Knowledge in regular expression and SQL Statement Query
  • SIEM and networking technologies knowledge is an advantage
  • Good analytical and interpersonal skills
  • Able to work under pressure
  • Fluent in Putonghua & English is an advantage


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email (jobs@citictel-cpc.com) or to Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.
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