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Careers

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Joining Us

The personal data collected by jobs@citictel-cpc.com will be used by CITIC Telecom International CPC Limited to assess your suitability to assume the job duties of the position for which you have applied. All information received will be kept in strict confidence and for employment-related purpose only.

Account Manager Taiwan
Key Responsibilities:
  • Develop and maintain a trusted relationship with existing customers, connect with key business executives and stakeholders
  • Provide a positive customer service experience by timely response and successful delivery of services according to customer’s needs and objectives
  • Grow the existing accounts by developing new business
  • Identify opportunities within the designated industries for new customer acquisition
  • Analyze the customer profiles to develop a sales plan for strategic solution selling
  • Prepare sales reports and forecast business trend to achieve the assigned sales objectives
  • Handle ad-hoc duties as assigned by his/her supervisors

Job Requirements:
  • Bachelor degree in Computing, Electronics Engineering or related discipline
  • Sound knowledge in networking, information security and Cloud Computing products is highly preferred
  • Excellent communication and presentation skills
  • Result-oriented, self-motivated and a good team player
  • Good command of spoken and written English, Cantonese and Mandarin
  • Candidate with more experiences will be considered as Senior Account Manager


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Cloud Solutions Architect Singapore
Key Responsibilities: 
  • Provide consultancy and support to Sales for contract closure
  • Interface with both the generalists and specialists in the sales and delivery teams
  • Prepare price, cost calculation and financial justification for customized solutions
  • Execute quick technical feasibility and proposal development for moving identified workloads to SmartCLOUD in order to capture customers' requirements and needs
  • Drive the quality of the on boarding plan and ensure plan execution are met
  • Handle ad-hoc duties as assigned by his/her supervisors

Job Requirements:
 
  • Degree in Computer Science, Information Technology or related discipline
  • Minimum 3 years pre-sales support experience in IT/ICT industry  
  • With knowledge in major public cloud, such as AWS, Azure, GCP
  • Deep technical experience in one or more of the following areas:
        1. Virtualization
        2. Storage
        3. Windows
        4. Linux
        5. IP Networking
        6. IT Security
        • Excellent interpersonal, communication and presentation skills
        • Good command of spoken and written English, Cantonese and Mandarin

We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Human Resources officer (training focus) Hong Kong
Key Responsibilities: 
  • Assist Training Manager to review and improve training related workflow and procedures in Hong Kong and other regional offices;
  • Provide logistical support for the smooth launch of training courses, including sourcing training providers, enrollment, payment arrangement and staff evaluation;
  • Manage e-learning platforms including in-house training system, Learning Management System (LMS) & online training;
  • Communicate with internal departments and external vendors for preparing yearly training schedule and ensure the execution is in place;
  • Keep detail record of training budgets and training documents;
  • Conduct orientation for new joiners and handle training & education sponsorship;
  • Compile training reports, ISO documents and presentation materials in timely manner;
  • Assist in ad-hoc tasks as assigned

Job Requirements: 

  • University graduate in Human Resources Management, Business Administration or equivalent
  • Minimum of 3 years of relevant experience in sizable companies
  • Detail-minded and team-player
  • Able to work independently and under pressure
  • Proficient in Microsoft Office such as Word, Excel and PowerPoint
  • Good interpersonal and communication skills at all levels
  • Excellent command of both written and spoken English, Cantonese and Mandarin
  • Candidates with more experiences can be considered as Senior Human Resources Officer



We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Manager, Security Consulting Hong Kong
Key Responsibilities: 
  • Lead and supervise a team of security consultants to perform pre-sales activities, design and propose security solutions to meet customer’s needs; Act as an escalation point for pre-sales support
  • Provide comments & suggestions from the technical aspect to internal parties throughout a product life cycle
  • Work with the Sales team on establishing strategic programs of security products and Legal team on evaluating risk from technical aspects
  • Work with external parties to formulate & review partnership program; Represent company to promote security products and deliver awareness training to public
  • Prepare revenue report as per product, region and industry and provide recommendations on the development direction to meet with market needs
  • Participate in audits for company certification of ISO9001, ISO20000 and ISO27001
  • Other ad hoc projects as assigned by his/her supervisor

Job Requirements: 
  • Degree holder in Information Technology, Computer Science or Information Security-related disciplines, or equivalent
  • Minimum 8-year experience in IT industry with 5-year in information security areas
  • Well familiar with pre-sales working model and strong business acumen
  • Hands-on knowledge in security products and technologies, e.g. UTM/NGFW, web application firewall, anti-DDoS, security audit and assessment, and SIEM
  • Good knowledge in cybersecurity compliance, e.g. PCI-DSS, MA requirements, China’s Cybersecurity Law, PDPO, GDPR
  • Team-player; with decision-making, problem-solving and crisis handling skills
  • Professional qualification such as CISSP, CISA, CISM and other additional related certifications is a plus
  • ISO27001 and ISO20000 (ITIL) qualifications is a plus
  • Travel may be required depending on the specific engagement of projects
  • Fluent in both spoken and written English, Cantonese and Mandarin
  • Candidate with less experience may consider as Assistant Manager


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Senior Security Analyst, Services Delivery Hong Kong
Key Responsibilities: 
  • Provide 2nd tier support on Managed Security Services, specifically on information security incident management; Investigate, respond and provide recommendations in a timely manner
  • Design and maintain SIEM rules with on-going tuning
  • Prepare, review and update operation procedures and guidelines
  • Perform Managed Security Services devices change management; Test and apply patches or upgrades with records
  • Prepare service reports for customer and internal parties
  • Managed Security Services portal administration
  • Regular meeting with customer for service review

Job Requirements: 
  • Degree holder in Information Technology or Computer Science or related subjects in information security or equivalent
  • A minimum of 5 years’ working experience in IT services with at least 2 years of which in information security or risk management areas
  • Professional certifications in information security such as CISSP, CISA, GIAC, CEH, ISO 27001 is an advantage but not a must
  • Experience in security incident analysis and handling
  • Experience in Firewall, IDS/IPS, UTM, WAF, UNIX and Windows system administration
  • Knowledge in vulnerability analysis as well as traffic, events and packets analysis
  • Knowledge in regular expression and SQL Statement Query
  • SIEM and networking technologies knowledge is an advantage
  • Good analytical and interpersonal skills
  • Able to work under pressure
  • Fluent in Putonghua & English is an advantage
  • Candidate with more experience will be considered as Senior Security Analyst


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Security Consultant Hong Kong
Key Responsibilities: 
  • Provide professional advisory on Information Security on pre-sales activities and design the services or solutions meeting with objectives, responsible for the design and implementation of security services and customize solutions, on time and on budget , for our partners and customers
  • Learn and provide assistance on understanding of customer IT and security requirements and challenges;
  • Prepare of relevant material (including but not limited to proposal, statement of works, presentations, training materials, etc.) for customer activities
  • Provide suggestion and comment to Product team from the technical aspect to create the products 
  • Maintain knowledge of the company's current security solution offerings for the specialist practice area
  • Prepare the proposal and transfer for service provisioning, as part of the team working with Security Services and Customer Services and Support Project Management and CS Engineering


Job Requirements: 

  • Bachelor degree holder in Information Technology, Computer Science
  • At least 3 years working experience in IT with 1 year specific on Information Security or Risk Management
  • Professional qualifications on Information Security CISSP, CISA, ISO 27001 is a plus
  • Experience setting up and installing software on LINUX, UNIX and Windows platforms
  • Knowledge of information security services and products, including but not limited to Firewalls, Network IDS or IPS , Host-based IDS or IPS, Web Application Firewall, Vulnerability Assessments
  • Strong communication skills, oral and written English and Chinese
  • A strong orientation towards customer satisfaction, ability effectively present your ideas and plans to customers
  • Creative and Critical thinking, willing to take challenges and enjoy meeting with people
  • Energetic, motivated and achievement oriented. You can work independently or as a member of cross functional teams. You are disciplined with an astute business sense
  • Proficiency in English, Cantonese and Mandarin


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Senior Director, Access Management and Business Operation Hong Kong

Key Responsibilities: 

  • Prepare, negotiate and conclude both sales and purchase master service agreements, manage the execution of agreements and maintain good relationship with partners
  • Formulate and execute partnership strategy and build win-win business models with partners to increase revenue streams
  • Expand the company’s network coverage in regional countries through development of carrier suppliers, negotiation of cooperation model and finalization of agreement
  • Manage and strengthen business relationship with partner carriers and to support the pre and post-sales operations in designated on-net countries
  • Be responsible for the pre-sales enquiries, resources checking, price quote preparations, order generation and logging for IB team
  • Prepare annual sales plan, monitor sales performance of partners and prepare regular analysis/report to management
  • Support and facilitate the closing of sales orders through contract negotiation, supply management, resolving of issues etc.
  • Lead the Business Support team to provide pre-sales and post-sales support

Job Requirements: 

  • Bachelor degree in telecommunications or related discipline; a Master’s degree will be an added advantage
  • Over 15 years experience in the Telecom industry, preferably from a carrier environment
  • Extensive experience in developing new business and expanding service coverage in regional countries and building partnership with in-country carriers.
  • In-depth product and market knowledge of international communication services is required
  • Extensive experience and skills in developing new business with carriers or partners, formulating and executing business models, strategies and plans
  • Excellent negotiation skills; capabilities in concluding contracts and agreements with partners or customers
  • Experience in managing sales operations, pre-sales support and ordering.
  • Good business acumen, creative thinking, result-oriented, highly self-motivated with excellent interpersonal, presentation and analytical skills
  • Excellent command of spoken and written English, Cantonese and Mandarin


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
Senior Specialist/ Specialist, Technology and Service Management Hong Kong

Key Responsibilities:

  • Take part in the entire IT service management lifecycle on building new services and continuously improve existing IT services
  • Translate business requirements into technical solutions by gathering requirement, defining project plan, designing service implementation workflow, process and scenario, and conducting UAT
  • Initiate practical suggestions and ideas, such as automation, streamlining, centralization and outsourcing, to facilitate daily operations to achieve high productivity, cost efficient and adequate risk control
  • Closely co-ordinate and co-operate with other departments for review and implementation of workflow, procedures and systems
  • Responsible for exploring technology and conduct vendor evaluations on feasibility, functions and features from a business technical prospective
  • Work with stakeholders from service design, service transition to service operation and ongoing service improvement and optimization
  • Responsible for writing service related documents and reports
  • Responsible for product integration with internal IT systems including but not limited to customer relationship management system, price management system, billing system and customer portal
  • Provide assistance to presales team and sales team on complex solution design
  • Provide administrative and technical support to internal parties related to the IT services


Job Requirements: 
  • Degree in Computer Science, Computer Engineering, IT or related discipline
  • Minimum 3 years relevant experience, preferably in telecommunication service industry and with IT knowledge and background
  • Experience in designing medium to large scale infrastructure projects
  • Hands-on experience with any two of the following: UTM, NGFW, IDS/IPS, WAF, SIEM, Email Security Gateway, End Point Security, UEBA
  • Knowledge of server and network virtualization and administration is advantageous
  • Holder of any security related certification such as CISSP, CCNP Security, NSE or PCNSE is a plus
  • Holder of ITIL foundation or above is preferred
  • Good command of spoken and written English, Cantonese and Mandarin
  • Self-motivated, passion in learning new technologies, able to work independently and willing to take up challenges
  • Candidate with more experience will be considered as Senior Specialist


We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation via email to jobs@citictel-cpc.com
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