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Your Trusted ICT Solution Partner > Products & Services > Information Security > Threat Detection & Response Service > Security Incident Response (IR)

Shorten investigation cycles with better prioritizing on higher priority threats

Generally, security incidents occur without warning. Even in the case of discovery, an organization might not have sufficient resources or knowledge to effectively handle and neutralize the attack, i.e. a proper security incident response, resulting in great and sustained damage.

CITIC Telecom CPC’s Security Incident Response (IR) is a rapid response service with a 24x7x365 highly trained security team to promptly take professional action to investigate attacks and remediate attacks on behalf of the customer. A subsequent detailed “Post Incident Report” will be furnished when security incident responses have been carried out and the situation has been resolved.

Security Incident Response Solution Diagram Highlights Related Products

Security Incident Response Solution Diagram

Incident Response Solution Diagram

Our Security Incident Response Solution reacts to potential security threats in 4 phrases. In the detection stage, our well-trained security expert team will provide 24x7 proactive threat detection and monitoring services. When the security incident response service is triggered, the security team will investigate the case immediately and generate a scope of work (SOW). The security team will then execute the security incident response promptly on behalf of the customer. A comprehensive post security incident report will be generated to highlight the incident root cause, provide procedure review and recommendations for future security incident response plans.

Highlights
  • 24x7x365 Dedicated Security Incident Response Team promptly handles security incident investigation, remediation planning and attack mitigation
  • Memory and hard disk forensics with detailed report on methodology and findings, for presentation to management or legal purposes
  • Detailed “Post Security Incident Report” including root cause analysis, procedural review, learnings and insights, recommendations for improvement
  • Adaptive Security Incident Response Framework for initiating automated workflows
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