Vacancies

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We offer 5 days work, good career prospects, competitive remuneration and benefits package. Please send your full resume with salary expectation to: Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.

Email: jobs@citictel-cpc.com
Web site: www.citictel-cpc.com



Account Director (International Carrier)

Job Duties:

  • Aggressively pursues new business and market opportunities to achieve sales targets through the sales of the full suite of company’s data and managed services to both current partners and new prospects
  • Penetrate account through pro-active engagement at corporate levels via executive briefing, understanding of customer’s business needs, technical issues and organization structure
  • Accurate pipeline management, revenue and margin generation; consistent delivery of company’s value proposition in sales presentations
  • Interact with pre and post sales departments to resolve customer problems, the implementation and design of complex telecommunications systems and promotional activities to attain customer’s satisfaction
  • Network and build sustainable long term relationship with customers and prospects to deliver against the pipeline and deployment of new services
  • Using tools/systems to ensure accurate qualification and forecasting of the account pipeline via building sales and account specific development plans to meet the revenue goals; prioritize pre-sales resources against revenue goals
  • Responsible for timely and accurate account planning, forecasting & activity reporting

Job Requirements:

  • University graduate in Business or IT related discipline
  • Minimum 8 years relevant sales experience in telecommunications industry, preferably in international wholesale market (Less experience candidate may consider as Senior Manager)
  • Proven track record selling into global carriers and developing long-term partnership
  • Demonstrated ability to exceed revenue targets and to generate new and existing business with customers; Understands product sales with services and is able to show evidence of building accounts for repeat sales
  • Strong business networking with international telecom operators is an asset
  • Excellent team player, with strong business acumen and analytical ability
  • Good selling, communication and interpersonal skills
  • Good command of spoken and written English, Cantonese and Putonghua
Account Manager (Enterprise Sales) (Hong Kong / Taiwan / Singapore / Malaysia)

Job Duties:

  • Actively promote Internet connectivity services, networking, information security, cloud computing and customized solution to enterprise customers
  • Identify opportunities within the designated industries for new customer acquisition
  • Develop and maintain a trusted relationship with existing customers and grow the existing accounts by new business development
  • Analyse the customer profiles to develop a sales plan for strategic solution selling

Job Requirements:

  • Degree in Computer Science, Telecommunications or IT related disciplines
  • 2-3 years corporate sales experience in ICT industry with proven track record
  • Sales experience in System Integrator will be an advantage 
  • Sound knowledge of networking, information security and cloud computing products a plus
  • Excellent communication and presentation skills
  • Result-oriented, self-motivated and a good team player
  • Good command of spoken and written English, Cantonese and Mandarin
Partner Business Manager

Job Duties:

  • Achieve the assigned sales target through the partnership with Channel Partners
  • Establish and maintain close relationship with the assigned partners and recruit potential partners
  • Cooperate with business partner to provide total ICT solutions to customers
  • Initiate marketing programs with business partners for the promotion of company’s products to stimulate the sales revenue

Job Requirements:

  • Degree holder in Business, Computer Science, or equivalent qualification
  • Minimum 5 years relevant sales experience in IT/ Telecommunications industry with proven track record
  • Sales experience in System Integration Company will be an advantage
  • Excellent interpersonal and presentation skills
  • Positive mindset and result-oriented. Aggressive, self-motivated and a good team player
  • Good command of written and spoken English, Cantonese and Mandarin
Product Marketing Manager (Hong Kong)

Job Duties:

  • Work out product strategies and implementation plan
  • Monitor the sales progress of key products
  • Collaborate product development team for productization of new offerings
  • Vendor management to drive more lead referrals, project and pricing support
  • Association engagement to establish IT / Non IT contact and domain knowledge
  • Vertical solution partner engagement
  • Organize different programs and activities to increase the wallet share of existing customers
  • New customer acquisition program and new segment identification
  • Develop and maintain knowledge base
  • Organize and coordinate regular training regarding products and certifications
  • Assist in sales and marketing materials development

Job Requirements:

  • Degree holder preferably in IT, Marketing, Business Management or relevant discipline
  • At least 5 years experience in the field of ICT for product marketing, pre-sales consulting or business development
  • Product know-how for network, security and cloud is preferable
  • Good communication, interpersonal and organization skills
  • Strong business acumen and market sense
  • Fluent in wirtten and spoken English and Mandarin
Product Consultant

Job Duties:

  • Source, study and evaluate new technologies and solutions to transfer into new products. The product included but not limited to internet access, data centre hosting, CPE router solutions, anti-virus/ anti-spam solutions for Hong Kong and overseas markets
  • Manage existing products to provide product support and continuously improve product features and offerings
  • Coordinate with vendors on technical features' improvement and back-end support
  • Liaise with different departments to provide configuration guides and internal technical training
  • Handle documentation of various projects and support internal departments on product demo and trouble-shooting

Job Requirements:

  • Degree in Computer Science, Telecommunications or related disciplines
  • At least 2-3 years experience in ISP/ Telecommunications industry. Less experience will be considered as Assistant Product Consultant
  • Hands-on experience on various IP networking and internet-based systems, prefer on IP routing, email, VoIP, Firewall, Linux-based and Web-based software programming knowledge
  • Holder of professional qualification (i.e. CCNA) is preferred
  • Good equipment and system evaluation techniques
  • Strong project management and interpersonal skills
  • Good business acumen
  • Proficiency in spoken and written English, Cantonese and Mandarin
Solutions Consultant (Hong Kong / Singapore)

Job Duties:

  • Provide consultancy and support to Sales for contract closure
  • Proposal presentation and product demonstration/POC to potential customers
  • Prepare solution design meeting customers’ requirements and operation capability
  • Prepare price, cost calculation and financial justification for customized solutions

Job Requirements:

  • Degree in Computer Engineering, Information Technology or related discipline
  • Minimum 3 years pre-sales support experience in ICT industry
  • Experience in network equipment (e.g. router, firewall) configuration and server installation and administration
  • Sound knowledge in Server Hosting, Cloud Computing Solutions and Networking Services
  • Professional certification holder (e.g. MCSE, RHCE, CCNP) will be an advantage
  • Excellent communication and presentation skills
  • Ability to capture customers’ requirements and provide creative solutions to cater customer needs
  • Good command of spoken and written English, Cantonese and Mandarin
Security Consultant (Hong Kong / Taiwan)

Job Duties:

  • Provide professional advice on Information Security in pre-sales activities for both managed security services and customized solutions
  • Prepare proposal, Statement of Works and presentation in professional manner
  • Conduct research for emerging technology from security perspective
  • Participate in public events to build Company brand in the security services market
  • Provide suggestions and comments to Product team from the technical aspect to facilitate product development process
  • Conduct product training for internal departments, partners and resellers and prepare training materials

Job Requirements:

  • Degree holder in Information Technology, Computer Science or related discipline
  • At least 3 years working experience in Information Security or Risk Management
  • Professional qualifications of Information Security (CISSP, CISA, ISO 27001) a plus
  • Experience in setting up and installing software on LINUX, UNIX and Windows platforms
  • Knowledge of information security services and products, including but not limited to UTM, Firewalls, Network IDS or IPS , Host-based IDS or IPS, Web Application Firewall, Vulnerability Assessments
  • Excellent communication skills, ability to capture customer requirements and present ideas to customers effectively
  • Creative, energetic, with critical thinking and willingness to take challenges
  • Good command of spoken and written English and Chinese
Service Manager (International Carriers)

Job Duties:

  • Act as a single point of contacts to deliver proactive and effective service management for international partners
  • Monitor Service Level Agreement (SLA) and ensure commitments made are effectively communicated and carried out by operational/functional parties
  • Involve in formulating and managing service recovery and improvement plans
  • Contribute to incident root cause analysis and perform post incident review as necessary
  • Establish close and long term relationship with partners from management to operational level through various customer engagement activities such as courtesy visit and review meeting
  • Support Project Management Team to ensure services and projects are delivered in the agreed schedule
  • Handle management assigned projects

Job Requirements:

  • Degree in Computer Science, Telecommunications or related discipline
  • Minimum 3 years of Telecommunications experience
  • Excellent skills in project management, operational procedures, mediation, as well as in-depth experience in multicultural international teamwork
  • Customer oriented, ability to demonstrate a strong capacity to communicate, analyze and make proposals
  • Ability to work with the internal and external personnel with tact and judgment
  • Ability to manage the assigned tasks effectively by using all available resources
  • Strong command of spoken and written English, Cantonese & Mandarin
  • Professional certification holder (e.g. CCNA, JNCIA) will be an advantage
  • Travel occasionally
  • Candidate with less experience will be considered as Assistant Service Manager
Product Specialist (Security Services)

Job Duties:

  • Evaluate, design, develop and improve the security services
  • Provide technical support and training to sales and customers
  • Prepare product documents, T&C, operations & support workflows and product training materials for both internal and external parties
  • Manage pricing and product items in PMS
  • 3rd tier technical support
  • Assist in pre-sales and sales team for complex solution design

 

Job Requirements:

  • Degree in Computer Engineering, IT or related discipline
  • Minimum of 3 years working experience in IT security field
  • Hands-on experience with any two of the following: UTM, Firewall, IDS/IPS, WAF, SIEM
  • Professional security certification such as CISSP, FCNSA/FCNSP, CNSE, IWSS/ISCCP is an advantage
  • Sound knowledge in IT service management lifecycle
  • Self-motivated, able to work independently and willing to take up challenges
  • Good command of spoken and written English and Chinese
Security Incident Response Supervisor

Job Duties:

  • Handle customer security incident email/phone enquiries (2nd Tier)
  • Provide support and guidance to engineer on UTM, IDS, IPS, WAF configuration and troubleshooting
  • Assist customer to investigate on security incidents and provide recommendations
  • Define procedure and process for emergency handling

Job Requirements:

  • Higher Diploma or above in Information Technology/Computer Science/Computer Engineering
  • At least 3 years working experience in IT Services with 2 years in Information Security or Risk Management
  • Holder of Information Security Certificate (i.e. CISSP, CISA, GIAC) preferred
  • Hands-on experience in Security Incident Analysis and handling, firewall, IDS/IPS, UTM, UNIX and Windows system administration
  • Knowledge of Vulnerability analysis, SIEM and Networking technologies, traffic, events and packets analysis an advantage
  • Customer Service experience preferred
  • Good analytical and interpersonal skills, able to work under pressure
  • Good command of English, Cantonese and Putonghua
  • Day-shift duty required
Senior Security Engineer

Job Duties:

  • Perform daily log analysis of the Serviced Security Devices in Data Centre
  • Detect anomalous traffic that indicate network troubles or intrusion targeting
  • Assist in the detection and resolution of possible problems caused by security incidents
  • Keep the Serviced Security Devices software up-to-date with the latest versions, patches, and signatures
  • Regularly report the management, monitoring and health status of the Serviced Security Devices to both customers and company’s management

Job Requirements:

  • Diploma or above in Information Technology/Computer Science/Information Security related discipline
  • Minimum 3 years experience in information security or support experience in IT/ telecommunications industries
  • Good knowledge of networking, TCP, UDP, IP, Routing and Network topologies
  • Proficiency in security products, Firewalls, IDS, IPS, WAF, Vulnerability scanners
  • Professional qualification such as CISSP is a plus
  • Good interpersonal and analytical skills, able to work under pressure
  • Good command of Mandarin & English is an advantage
  • Shift duty is required
  • Candidate with less experience will be considered as Security Engineer
Operation Engineer

Job Duties:

  • Daily operation and monitoring in Network Operations Centre
  • Perform routine monitoring and analysis to customer’s network traffic
  • Provide 1st Tier Support & Trouble Shooting
  • Assist in system setup, security equipment configuration and service provisioning

Job Requirements:

  • Diploma or above in Computer Science / Information Technology or related discipline;
  • 1 - 2 years working experience in Data Center, SI or ISP / Telco or IT industry
  • Knowledge on VMWare, Microsoft products, UNIX / Linux system administration
  • Professional certifications in system, network or security field is an advantage
  • Good interpersonal and communication skills
  • Good command of spoken and written English, Cantonese and Mandarin
  • Willing to work on shift duties for supporting 24/7 operation
System Engineer

Job Duties:

  • Play a key role to design and implement Public Cloud services as well as SAN storage, Mail, DNS and other internet applications
  • Work with Vendors on the procurement of hardware, software and license
  • Provide technical support to operation team and consultation services to internal departments

Job Requirements:

  • Degree holder in Computer Science, Information Technology or equivalent
  • 3 years' experience on system infrastructure design and implementation
  • At least 1 year hands-on experience in VMware, VCD, Veeam or other VM technologies
  • Sound networking knowledge an advantage
  • Holder of professional certifications (VCP, LPI, CCNA, JNCIA) is preferred
  • A team player with good interpersonal and communication skills
  • Good command of English and Mandarin
  • Standby duty is required
  • Candidate with less experience will be considered as Assistant System Engineer
Management Trainee (Technical Stream / Business Stream )

Job Duties:

The program is designed to nurture and provide trainees with the opportunity to gain all-rounded management trainings.

  • Comprehensive training of industry knowledge and soft skills, including classroom training, on-the-job training.
  • Job rotation through major business functions or technical departments.
  • Take part in projects, daily operations and gain a well-rounded experience of different functions.

Job Requirements:

  • Degree holder in IT related disciplines.
  • Mature, self-motivated, energetic and willing to learn.
  • Excellent communication and presentation skills.
  • Good interpersonal skills and able to work independently.
  • Good command of spoken and written English, Cantonese and Mandarin.