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SmartCLOUD™ Professional Service Life Cycle
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CITIC Telecom CPC - Cloud Solutions for Enterprises

CITIC Telecom CPC has always been at a world-class level with its industry-focused cloud solutions.

For businesses that are planning or currently going through digital transformation, CITIC Telecom CPC has a range of cloud solutions that can transform efficiency and enhance agility, helping businesses to scale smarter while staying secure.

Adopting cloud solutions can be a daunting task, especially when a company has little to no in-depth knowledge about cloud solutions. To ensure a maximum advantage, apart from the cloud solutions deployment, CITIC Telecom CPC will offer extra assistance such as service-level management and ongoing configuration management to streamline the whole cloud solutions implementation.

Cloud Solutions - Smarter, Faster and Higher Performance

To create a trusted cloud solutions infrastructure, CITIC Telecom CPC has achieved 5 ISO certifications which covers the quality, technology and security aspects.

With CITIC Telecom CPC's cutting-edge cloud solutions, businesses can enjoy professional excellence that can be easily scaled according to their needs.

If you are hoping to seek cloud solutions that can meet your unique business requirements, CITIC Telecom CPC supports customizable cloud solutions planning and design, allowing you to acquire the best availability.

With the maturity of cloud computing, many enterprises are deploying cloud solutions across multiple service providers for handling their IT operations, allowing them to scale up and down applications, computing resources, data mobility on the fly. The trend of omni-cloud is developing but this also adds complexity on monitoring and managing across cloud platforms.

SmartCLOUD™ Professional Service, supports customers plan and design best fit solutions to address their unique business requirements, and work directly with customers from project implementation to ongoing IT support, reducing their time to manage different vendors and project risks, and saving even more! CITIC Telecom CPC’s experts handle details across multi-cloud platforms, virtual machines (VM), operating systems (OS) and applications, so you stay focused on your business.

SmartCLOUD™ Professional Service Life Cycle

Stage 1 Consult & Design
Our cloud specialists listen to your challenges and goals, understand your business requirements, and provide specialist advice with solutions that best-fit your business needs and plans across different platforms and clouds.

Stage 2 Build & Implement
Professional services team will work along with you to create a customized solution, from initial paper sketch to final operational implementation including applications. We minimize business disruption, completing deployment in a timely manner by using best practices.

Stage 3 Monitor, Mange & Support
Enjoy peace of mind with 7x24 monitoring and support from our pan-regional SmartCLOUD™ Service Centers. We provide proactive alerts and advice for immediate corrective actions with scheduled patching to safeguard your business and get you ready for future IT enhancement.

OS & Applications Management (PS) Solutions Diagram

OS & Applications Management (PS) Solutions Diagram

Highlights

Consultative approach to design and deploy your own solution from cloud, to VMs, OS and applications, ensuring that your requirements are fully addressed
Professional consultation on system configuration, troubleshooting and other technical assistance and recommendations
24x7 service monitoring and ongoing support of your IT operations with 24x7 proactive alerts via email and telephone
Premium support level backed by Engineers & Support teams who are 100% certified with international cloud, security and system management programs to ensure business availability

Success Stories

: Dolphin Logistics (Chinese only)

By migrating to SmartCLOUD™, Dolphin Logistics adopts a centralized system for its core services and optimizes operational processes to provide customers with higher-quality, flexible and efficient logistics experience.
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