Customer Service Hotline

General Hotline
Tel: +852-23318930
Email: help@citictel-cpc.com

TrueCONNECT™
Hong Kong: +852-2811 8187
Mainland China: 400 880 1222
Taiwan: 0800 081 007
Singapore: 1 800 226 8888
Email: tc.help@citictel-cpc.com

Technical Hotline / Help Desk
Technical Support Service is provided 24-hr per day, 7-day per week. Customers may contact our technical support staff via e-mail, phone or fax.
Please provide us with the following information, plus any additional pertinent information:

GID or customer ID *

Please input GID or customer ID

Company Name *

Company name field is required

Contact Name *

Contact name field is required

Contact Phone Number *

Contact phone number field is required

Email *

Please input a correct email

Leased Line Port IP Address

Data Line No. *

Data line NO. field is required

Fault Descriptions

* Required Fields